archer t2u nano keeps disconnecting

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archer t2u nano keeps disconnecting

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archer t2u nano keeps disconnecting
archer t2u nano keeps disconnecting
2020-10-27 06:12:27 - last edited 2020-12-07 14:05:53
Model: Archer T2U Nano  
Hardware Version: V1
Firmware Version:

the adapter gets disconnected from the connected wifi and is unable to connect to another wifi

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#1
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11 Reply
Re:archer t2u nano keeps disconnecting
2020-10-29 06:46:23

@Kathy_Z 

I am using window 7 

this issue is from start ( i bought this on 23rd October 2020)

yes there is an error message when I fail to connect

yes the IP address is static

yes I am using dual-band and having an issue with both

 

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#3
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Re:archer t2u nano keeps disconnecting
2020-10-29 07:15:31

@Kath

still not working after updating the driver 

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#4
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Re:archer t2u nano keeps disconnecting
2020-11-05 14:56:49

@Kathy_Z I have reinstalled the setup, have updated the driver, have moved closer to router, still keeps disconnecting. sometimes disconnects after a few hours or sometimes keeps disconnect after few minutes

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#6
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Re:archer t2u nano keeps disconnecting
2020-11-29 16:00:24

@Kathy_Z 

  1. What is the model number of your home router  = (model = AC5 ) (AC1200 Smart dual-band WiFi router
  2. Since you mentioned that there would be an error message when you failed to connect, can I have a screen-shot of the error message?     = if I try to switch to 5 GHz from the 2 GHz channel then the message comes and vice versa 
  3. When the adapter disconnected, were you still connected but no internet or the Wi-Fi has been disconnected already and needs to reconnect?                                                                                                                                                                                                            = the WiFi gets disconnected and needs to shut down or wait some time to connect again
  4. Could you please refer to this link to check the system info and driver info about this computer,                                                                                         

 

File:
tp link.PNGDownload
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#8
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Re:archer t2u nano keeps disconnecting
2020-12-01 12:24:11

@pillaiarcher600 

 

Hello, it is suggested to follow up this case via the email directly, please check your email box that we sent you weeks ago, thanks.

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#9
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Re:archer t2u nano keeps disconnecting
2020-12-05 19:06:42

@Kevin_Z i have not received any mail giving to the solution and i have tried every solution you gave me 

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#10
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Re:archer t2u nano keeps disconnecting
2020-12-07 02:57:16

@pillaiarcher600 

 

We will email you again, please confirm and respond, thanks.

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#11
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Re:archer t2u nano keeps disconnecting
2020-12-07 06:13:18

@Kevin_Z yes, it would be helpful. and also had one more problem, the speed I am able to obtain is very low i.e, around 4-7 Mbps speed and at the same location my is phone accessing 24-30 Mbps speed.

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#12
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Re:archer t2u nano keeps disconnecting
2020-12-07 09:26:46

@pillaiarcher600 

I am having the same problem. Windows 10, happening for few weeks now, since I bought the adapter.

 

The problem is that the connection is just interrupted, the wi-fi turns off. If I click on the internet/wi-fi icon in Win10, it doesn't see any wi-fi network for 10-15 seconds and then they appear again. I am able to connect to the wi-fi immediately after that, but I am losing connection several times a day. This is especially problematic at this moment, when all my work is being done from home and I have bought this adapter in order to speed up the built-in 2.4GHz access to 5GHz which is supported by T2U Nano. 

 

I have re-installed the driver from the website.

 

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#13
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Re:archer t2u nano keeps disconnecting
2020-12-07 14:04:45
i have also done that, the speed it catches is also very low
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#15
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