Deco icm hue bridge

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Deco icm hue bridge

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco icm hue bridge
Deco icm hue bridge
2020-10-27 15:54:50
Model: Deco M9 Plus  
Hardware Version:
Firmware Version:

Hi, 

 

I have dificulties connecting the hue bridge while having the deco m9 in ap mode. 

(bulbs show offline) 

 

Hue bridge connected to deco via ethernet cable, followed online instrhctions. 

 

If I switch the deco to route mode the bridge connect smoothly and bulbs are also visible in deco.

 

Hue bridge works fine. 

 

In some older threads I read about a custum software update? 

 

Please advice an d/or share experience, tba ks. 

 

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Re:Deco icm hue bridge
2020-10-29 07:30:32

@Decoron 

 

Hello, thanks for reaching out.

 

Please ensure you are running the latest Deco app on your phone first.


Ensure your Hue bridge is running the latest firmware as well. If not, please update it via your Hue app and try again.


If all still doesn't help, please kindly get a short video showing this failed issue when you try to add the Hue hub or bridge to the Deco network, then we can analyze further.

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