Deco E4 V1 Yellow Light Problem, Latest Firmware

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Deco E4 V1 Yellow Light Problem, Latest Firmware

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Deco E4 V1 Yellow Light Problem, Latest Firmware
Deco E4 V1 Yellow Light Problem, Latest Firmware
2020-10-28 02:43:50 - last edited 2020-10-28 10:36:36
Model: Deco E4  
Hardware Version: V1
Firmware Version:

Any ideas on how to fix deco E4 stuck in yellow light? My 1 unit of deco e4 got stuck after the recent update. I tried resetting it but nothing happens. I also tried the steps on this link https://community.tp-link.com/en/home/stories/detail/672 but still nothing. I rebooted all my deco, delete the network and created a new network but still nothing. I also want to know on where to the download the latest firmware update of E4r V1 1.4.3 Build 20200918? The one from this link https://www.tp-link.com/fi/support/download/deco-e4/#Firmware isn't updated. Hope you guys can help

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#1
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2 Accepted Solutions
Re:Deco E4 V1 Yellow Light Problem, Latest Firmware-Solution
2020-10-28 10:36:32 - last edited 2020-10-28 10:36:36

@Julienne 

 

Hello, thanks for asking again.

 

You may get the latest firmware from the global website first, and we will remind the web admin to update it on the local website ASAP:

https://www.tp-link.com/en/support/download/deco-e4/#Firmware

 

However, if this still doesn't help, the device might be damaged when you performed the firmware upgrade, is there any power outage or did you ever power it off before it finished the firmware upgrade process? If the firmware upgrade process went smoothly, you may contact the local tech support to confirm if this is still in the warranty:

https://www.tp-link.com/fi/support/contact-technical-support/#Hotline-Support

 

Good day~

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#2
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Re:Deco E4 V1 Yellow Light Problem, Latest Firmware-Solution
2020-10-29 06:23:34 - last edited 2020-10-30 08:34:41

@Julienne 

 

Hi, it's updated, please confirm, thanks:

https://www.tp-link.com/fi/support/download/deco-e4/#Firmware

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Re:Deco E4 V1 Yellow Light Problem, Latest Firmware-Solution
2020-10-28 10:36:32 - last edited 2020-10-28 10:36:36

@Julienne 

 

Hello, thanks for asking again.

 

You may get the latest firmware from the global website first, and we will remind the web admin to update it on the local website ASAP:

https://www.tp-link.com/en/support/download/deco-e4/#Firmware

 

However, if this still doesn't help, the device might be damaged when you performed the firmware upgrade, is there any power outage or did you ever power it off before it finished the firmware upgrade process? If the firmware upgrade process went smoothly, you may contact the local tech support to confirm if this is still in the warranty:

https://www.tp-link.com/fi/support/contact-technical-support/#Hotline-Support

 

Good day~

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#2
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Re:Deco E4 V1 Yellow Light Problem, Latest Firmware
2020-10-29 03:09:39
Hello. Thanks for the help. Let me know if you have updated the latest version of the firmware on the webpage. Thanks.
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#3
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Re:Deco E4 V1 Yellow Light Problem, Latest Firmware-Solution
2020-10-29 06:23:34 - last edited 2020-10-30 08:34:41

@Julienne 

 

Hi, it's updated, please confirm, thanks:

https://www.tp-link.com/fi/support/download/deco-e4/#Firmware

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#4
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Re:Deco E4 V1 Yellow Light Problem, Latest Firmware
2020-10-30 08:06:21
Thanks. Will try this update and will let know if this will fix the problem.
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#5
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Re:Deco E4 V1 Yellow Light Problem, Latest Firmware
2020-10-30 08:34:33

@TP-Link_Deco Hello again. The latest update worked! The unit is working again! Thanks!

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#6
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Re:Deco E4 V1 Yellow Light Problem, Latest Firmware
2020-10-30 10:48:42

@Julienne 

 

Hi, glad to know the latest firmware update works.

 

Just let us know if you have any other inquiries.

 

Good day~

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#7
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