wrong time after change from summer time to winter time

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wrong time after change from summer time to winter time

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wrong time after change from summer time to winter time
wrong time after change from summer time to winter time
2020-10-29 15:32:34 - last edited 2020-11-09 06:09:20
Model: HS100  
Hardware Version: V1
Firmware Version: latest

after the time has changed at the last weekend from summer time to winter time (1hour back) this specific HS100 shows a wrong time (e.g. now it's 16:29 and the device shows 17:29).

In the Kasa-App everything is set up correct any several other HS-100 devices which are controlled via the same Kasa-Account show up the correct time (16:29).

The device is connected to the internet and reachable outside my WIFI.

 

What is the problem and how can i set the correct time for this device?

 

Thank you in advance and BR

Johannes

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#1
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1 Accepted Solution
Re:wrong time after change from summer time to winter time-Solution
2020-11-09 06:08:19 - last edited 2020-11-09 06:09:50

@Leifband 

Good day,

Thank you very much for your time and patience.

Last week, we have received several feedbacks about the winter time and our senior engineers have fixed this issue already.

And the Kasa devices would automatically enter winter time after November 1.

So there shouldn’t be any problem with the winter time now.

Would you please try to log out of the Kasa APP and sign in again to check the device time?

 

Thanks a lot.

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Re:wrong time after change from summer time to winter time
2020-10-29 15:41:17
Hi, I was just searching for an answer of the same topic. I have exactly the same situation. I use multiple plugs... some made the time update, some did not. The ones who did the update are hardware-version 2.0 the ones that made no time shift have hardware-version 1.0. The mix is the problem, that I can not make a quick fix by a different time zone. BR Jan
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#2
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Re:wrong time after change from summer time to winter time
2020-10-29 19:02:26

 

joruss86 wrote

after the time has changed at the last weekend from summer time to winter time (1hour back) this specific HS100 shows a wrong time (e.g. now it's 16:29 and the device shows 17:29).

In the Kasa-App everything is set up correct any several other HS-100 devices which are controlled via the same Kasa-Account show up the correct time (16:29).

The device is connected to the internet and reachable outside my WIFI.

 

What is the problem and how can i set the correct time for this device?

 

Thank you in advance and BR

Johannes

@joruss86 

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#3
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Re:wrong time after change from summer time to winter time
2020-10-30 07:54:40

@joruss86 same for me🥴

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Re:wrong time after change from summer time to winter time
2020-11-03 16:06:11

@joruss86 The same problem here on the V1 hardware but the V2 is working correctly.

 

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#5
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Re:wrong time after change from summer time to winter time-Solution
2020-11-09 06:08:19 - last edited 2020-11-09 06:09:50

@Leifband 

Good day,

Thank you very much for your time and patience.

Last week, we have received several feedbacks about the winter time and our senior engineers have fixed this issue already.

And the Kasa devices would automatically enter winter time after November 1.

So there shouldn’t be any problem with the winter time now.

Would you please try to log out of the Kasa APP and sign in again to check the device time?

 

Thanks a lot.

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#6
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Re:wrong time after change from summer time to winter time
2020-11-11 08:36:01

@Brook Both the V1 and V2 hardware versions are now working. Many thanks.

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#7
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