problem

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problem

2020-10-31 16:59:57 - last edited 2020-11-01 07:21:24

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Helpful: 0

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Registered: 2020-10-31

problem

2020-10-31 16:59:57 - last edited 2020-11-01 07:21:24

Model: TD-W8961N

Hardware Version: V2

Firmware Version:

light internet is off

1 Reply

2020-11-05 08:07:01

Posts: 7376

Helpful: 1374

Solutions: 941

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Registered: 2018-12-17

Re:problem

2020-11-05 08:07:01

Good day.

Thank you very much for your time and patience.

May I Know where are you located and how long have you had the modem?

Did the ADSL lit up on the TD-W8961N?

Have you checked with the DSL internet service provider to make sure the DSL connection has no problem?

Thanks a lot.