Led light is not getting on

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Led light is not getting on

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Led light is not getting on
Led light is not getting on
2020-11-02 02:42:47 - last edited 2020-11-02 03:10:30
Model: Archer A5  
Hardware Version:
Firmware Version:

Led light is not getting on

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Re:Led light is not getting on-Solution
2020-11-02 03:10:02 - last edited 2020-11-02 03:10:30

@Santy79 

 

Hello, is the model number Archer A5? Do you mean there is no LED turning on?

 

Do you still use the original power adapter? Was there any power cut or bad weather or firmware upgrading before it behaves abnormally? 

 

Try to hard reset it by holding the reset button or hole for 10s.

 

Are you able to access its web UI from a browser? What is the hardware and firmware version?

 

When and where did you buy this also? If nothing can make it power on correctly, you may need to contact the local tech support to check the warranty cause the device seems faulty:
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support 

 

Have a nice day.

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Led light is not getting on-Solution
2020-11-02 03:10:02 - last edited 2020-11-02 03:10:30

@Santy79 

 

Hello, is the model number Archer A5? Do you mean there is no LED turning on?

 

Do you still use the original power adapter? Was there any power cut or bad weather or firmware upgrading before it behaves abnormally? 

 

Try to hard reset it by holding the reset button or hole for 10s.

 

Are you able to access its web UI from a browser? What is the hardware and firmware version?

 

When and where did you buy this also? If nothing can make it power on correctly, you may need to contact the local tech support to check the warranty cause the device seems faulty:
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support 

 

Have a nice day.

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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