Archer Vr2800 Service Filtering - filter ineradicable

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Archer Vr2800 Service Filtering - filter ineradicable

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Archer Vr2800 Service Filtering - filter ineradicable
Archer Vr2800 Service Filtering - filter ineradicable
2020-11-03 19:41:53 - last edited 2020-11-04 05:57:41
Model: Archer VR2800  
Hardware Version: V1
Firmware Version: 0.5.0 0.9.1 v006c.0 Build 200710 Beta.50656n

after creating the filter you can't edit me or delete

please help me

 

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#1
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12 Reply
Re:Archer Vr2800 Service Filtering - filter ineradicable
2020-11-04 11:33:58

@Fabius Well, you are on a Beta version & they will use it an excuse. Unfortunately, you will have to reset the router to get rid of this entry. Another frustrated customer here.

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#2
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Re:Archer Vr2800 Service Filtering - filter ineradicable
2020-11-04 11:51:46

@rajthampi the problem also occurs in previous versions, this filter never worked. even if I restore the problem reoccurs

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#3
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Re:Archer Vr2800 Service Filtering - filter ineradicable
2020-11-05 02:07:51

@Fabius 

Good day,

May I know where are you located and how long have you had the Archer VR2800?

Did this issue start after the first installation?

 

Have you tried to turn off the service filtering or disable the service filter status first,  then add or edict again to see what happened?

Thank you very much and wait for your reply.

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#4
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Re:Archer Vr2800 Service Filtering - filter ineradicable
2020-11-05 06:00:30

@Sunshine I don't remember exactly I think 2 or 3 years and bought it from Mediaworld, the problem has arisen since I started configuring it almost from the beginning

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#5
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Re:Archer Vr2800 Service Filtering - filter ineradicable
2020-11-14 03:40:36

@Fabius 

Good day,

Thank you very much for your time and patience.

Sorry for the delay.

For your case, I might need to check with the senior engineers first and update your case via email.

And please have a check of your email box later.

 

Thanks a lot.

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#6
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Re:Archer Vr2800 Service Filtering - filter ineradicable
2020-12-14 08:52:31 - last edited 2020-12-14 09:08:23

To Support Fabius with your Questions. I bought my VR2800 40 days ago. I have the latest stable firmware and have the problem since I use the router from the beginning until now.

 

Hard Words: A router which has special features like "Parental Control", "splitted interfaces (VLans)", "service filtering" and so on, where the features wont work or you have to decide which you use is not useful. All this features are unworthy, if you can't use them.

 

A Example: I tried the parental control when I installed the router. Later on I implemented the VLans. Yesterday I uncovered, the parental control didn't work anymore. So I checked the logs and I was right, since I activated VLans, parental control is unfunctional. Why have I to decide, what I need more? Please update the firmware for this model. With the actual version, the router is much to expensive decoration part on my cupboard!

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#7
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Re:Archer Vr2800 Service Filtering - filter ineradicable
2020-12-15 06:25:55

@Wolfshade1 

Oh, please try their customer support (e-mail support) & you will take one of the best decisions of your life. Btw, I hope you will get a response soon ;)

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#8
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Re:Archer Vr2800 Service Filtering - filter ineradicable
2020-12-15 07:02:49

@rajthampi Thanks for your reply. I try to contact the support and will give you feedback about the success.

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#9
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Re:Archer Vr2800 Service Filtering - filter ineradicable
2020-12-16 18:17:41 - last edited 2020-12-16 18:21:24

Hello Everyone,

 

I sendet my problem with the service filtering and parental control to the support.

 

The support told me, that I have to install the newest firmware, the "beta" marked one. I explained, that I am not happy with a beta firmware. The Support told me, every firmware offered on the official website is not beta anymore. The description isn't adjusted, but the firmware is stable. So far to "beta" marked firmware.

 

I have still the same problem. I can't delete filters I created and it's impossible to adjust the rules.

I responded the support email and gave feedback to the solution. So we have to wait for a new firmware.

 

Greetings

Kai

 

edit: I forgot to say ... I installed the newest firmware and the problem is still the same. Only parental control is fixed. Hopefully further issues are also gone, like DHCP gives no IPs anymore, Webgui isn't accessable anymore and so on.

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#10
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Re:Archer Vr2800 Service Filtering - filter ineradicable
2020-12-17 07:39:11
I am sorry to confuse you buddy. When I asked you to send them email, I was being sarcastic about their support. I have given upon my VR2800 unit and using at as a wireless access point and waiting for the markets to replenish their stocks. Obviously at 200$+ investment, VR2800 proves to be one of the worst investments for me. All the best with getting your issues resolved!
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#11
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Helpful: 1

Views: 1593

Replies: 12

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