Deco M4 - PS4 Wifi Connection Low Speeds

Deco M4 - PS4 Wifi Connection Low Speeds
Deco M4 - PS4 Wifi Connection Low Speeds
2020-11-04 16:35:07
Model: Deco M4
Hardware Version:
Firmware Version: 1.4.3 20200918 Rel.74289

I don't have any auto-connection problem or etc. but my Deco M4 and PS4 connection speeds are very low. 

 

My internet speed is 50Mbit and I can only get 500kb/s download and 100Kb/s upload speed on PS4. PS4 is located in the same room (5mt) without any obstacles between. 

 

Till now I have tried;

 

  • Set Deco as Access Point or Router
  • Change DNS addresses both on Deco & PS4 to 8.8.8.8/8.8.4.4
  • Disabling Fast Roaming

 

I am planning to buy 20mt ethernet cable to fix this issue as a final solution . Please help.

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#1
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Re:Deco M4 - PS4 Wifi Connection Low Speeds
2020-11-05 08:31:19

@EmrahS 

 

Hello,


To better assist you, please provide us with the below information:
1. What is the current network topology/layout? How many Deco M4s do you have in total? How are they connected? Is the main Deco working as a router or an access point mode?
2. Have you tested the speed with a computer? Is the PS4 connected to the main Deco or the satellite Deco? Please check the link speed on it. There might be a difference between the speed tested on the Deco app and the actual speed tested on a client, you may refer to the below link for more details:
https://www.tp-link.com/support/faq/1865/
3. Please refer to the below troubleshooting to check the QoS settings on the Deco app and ensure it is on the Standard mode:
https://www.tp-link.com/en/support/faq/2429/#case%201 (Case 1)
4. If this doesn't work, please try with different cat6 or cat7 cables between the PS4 and Deco, then check how it goes.

 

May it help.

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Re:Deco M4 - PS4 Wifi Connection Low Speeds
2020-11-23 20:55:50

@TP-Link_Deco i have the exact same issue as described here.

 

i use deco in acces point mode. The ps4 is about 5 meters away from the main deco ( 3 in total). I dont have any issues with any of the 12 other devices.

 

im going to try the firmware update and see if it gets any better.

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