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2 weeks old router Archer AX10
5G works great
but can not connect to 2,4G WiFi
all our 3 phones and two notebooks can not connect, reboot does not help
in WiFi settings in phone you can find this message: network selection temporary disabled
It started few days ago, made no change prior to it!
Did factory reset, same problem.
5g fine, 2,4g has this: Network_Selection_Disable_Association_Rejection
Hello, can I have the screenshot of this "Network_Selection_Disable_Association_Rejection" error? Is the 2.4GHz wireless LED on?
yes, all right LEDs are on, of course including 2.4
otherwise I would not see my 2.4 in my list on phone, notebook, TV etc.
you can see I made also Guest 2.4 net and shows same problem
Hello, thank you very much for the screenshot.
We would like to escalate your case to our engineers, and they will help follow it up, if you are willing to do further analysis, please check your inbox and respond.
Thanks for your cooperation and support. Good day.
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