Internet negotiation remains limited to 100Mbs

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Internet negotiation remains limited to 100Mbs

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Internet negotiation remains limited to 100Mbs
Internet negotiation remains limited to 100Mbs
2020-11-06 12:34:04 - last edited 2021-01-08 05:41:18
Model: Archer AX50  
Hardware Version: V1
Firmware Version: 1.0.9 Build 20200708 rel.55037(4555)

Hi,

 

Router negotiation speed is limited to 100Mbs even after I manually switched Internet negotiation speed to 1000Mbs in settings as shown below

 

Negotiation settings:

 

Ethernet status:

The cable connected to router is cat 5e that supports 1Gbs and it's tested:

 

 

I've tried to do a factory reset with setting negotiation speed as 1000Mbs before configuring the router but it ends up with the error "WAN cable is unplugged".

When I switch to "auto-negotiation" it successfully connects me to the internet but with 100Mbs negotiation speed (see pic 2), switching negotiation speed afterward doesn't change anything.

 

Is this a hardware issue?

 

BR/Dmytro

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#1
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Re:Internet negotiation remains limited to 100Mbs-Solution
2020-11-06 17:13:41 - last edited 2021-01-08 05:41:18

The issue is sorted. A technical support person found the problem in cable snap, after changing it, the negotiated speed become 1000Mbps.

 

Thanks anyway.

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Re:Internet negotiation remains limited to 100Mbs-Solution
2020-11-06 17:13:41 - last edited 2021-01-08 05:41:18

The issue is sorted. A technical support person found the problem in cable snap, after changing it, the negotiated speed become 1000Mbps.

 

Thanks anyway.

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#2
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Re:Internet negotiation remains limited to 100Mbs
2021-01-07 13:24:49
Meaning cable to the ruter was damaged?
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#3
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Re:Internet negotiation remains limited to 100Mbs
2021-01-08 05:42:13

@Marcin997 

 

It could be, sometimes the cable might be faulty but we cannot tell easily, that's why we suggest you try different cables.

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Re:Internet negotiation remains limited to 100Mbs
2021-01-11 11:51:22

@Marcin997 Yes, it was

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