DECO get no IP adrfess from router

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DECO get no IP adrfess from router

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DECO get no IP adrfess from router
DECO get no IP adrfess from router
2020-11-10 08:55:46
Model: Deco M9 Plus  
Hardware Version:
Firmware Version: 1.4.3 build 20200917 rel 56749

DECO M9 wired connected to Fiber modem. Status AP. Works well until this morning. All led's are red no iternet access.

 

My LAN is 192.168.253.xxx I see that that DECO's got 192.168.68.xxx is the TP-link standard.

 

I can this be solved. Power of and on or restart did not work

 

Thanks

 

Jim

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Re:DECO get no IP adrfess from router
2020-11-12 07:47:36 - last edited 2020-11-12 07:47:53

@JimBon 

 

Hello, thanks for asking, please try the below suggestions:
1. Ensure the internet is working fine when the computer is connected to the Fiber modem directly, then disconnect the cable from the computer and put it into the main Deco M9.
2. Power off the Fiber modem and remove the coaxial cable from it (if it is a cable modem), wait for 10 minutes.
3. Turn on the modem and ensure it is properly restarts.
4. Put back in the coaxial cable.
BTW, who is your ISP?

 

Please refer to the below setup videos to reconfigure the Deco M9 to connect to the network if none of the above works:
https://www.tp-link.com/support/setup-video/

 

If it still shows failed to connect, please refer to the below troubleshooting and confirm which step did you get stuck with:
https://www.tp-link.com/support/faq/2239/

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