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DHCP problem - new router

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DHCP problem - new router

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DHCP problem - new router
DHCP problem - new router
2020-11-11 10:41:56 - last edited 2020-12-11 07:11:32
Model: Archer AX10  
Hardware Version: V7
Firmware Version:

Hello I have several years TP-Link model TL-WDR4300 paired with settopbox VU ZERO 4K... Everythink works fine. I changed old model to Archer AX10 (updated to newest firmware automatically). But from that moment router cannot get IP address from VU (DHCP - ON). When I put back the old router all works without problems. Is there any setup to allow in configuration to to pair these two hardwares together?

Regards Jakub

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Re:DHCP problem - new router-Solution
2020-12-10 15:31:31 - last edited 2020-12-11 07:11:32
Thanks for super late answer :) Problem was in the the cable. Probably mouse (animal) issue :))). but I still can't figure out why it worked with the old router and didn't work with the new one on the same bad cable. But all working fine now with wifi dongle. Regards Jakub
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Re:DHCP problem - new router
2020-12-10 10:04:09

@Soustek 

 

Hello, apologies for the super late reply.

 

Is the settopbox VU ZERO 4K connecting to the AX10 via cable or via Wi-Fi? Please ensure the settopbox VU ZERO 4K is obtaining IP address automatically from the router, you may need to check the settings on it. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:DHCP problem - new router-Solution
2020-12-10 15:31:31 - last edited 2020-12-11 07:11:32
Thanks for super late answer :) Problem was in the the cable. Probably mouse (animal) issue :))). but I still can't figure out why it worked with the old router and didn't work with the new one on the same bad cable. But all working fine now with wifi dongle. Regards Jakub
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Re:DHCP problem - new router
2020-12-11 07:12:09

@Soustek 

 

Thanks a lot for the update, it's glad to know the issue was resolved by switching the Ethernet cable.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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