AC4000 2.4g stopped
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Has anyone run into an issue where the 2.4g no longer shows up, therefore can't connect? I tried rebooting. It works for a couple of hours then it disappears. When it does show up, you can't connect. Any solutions out there? THanks.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hello, apologies for the super late reply.
Have you tried to experiment with the 2.4GHz wireless settings? For example set Channel and Channel Width to Auto. If they are already configured as Auto, there maybe too much wireless interference around you. Try to scan with Wi-Fi Analyzer app and see if there is a free channel on 2.4GHz band and set the channel accordingly.
You can also reset the router to factory defaults - just follow this procedure: https://www.tp-link.com/support/faq/497/.
- Copy Link
- Report Inappropriate Content
Thanks for the recommendation. I've tried everything and it's still glitchy. I've decided to return it to the store for another replacement since it's still under warranty.
- Copy Link
- Report Inappropriate Content
Understood. You may go ahead with that and let us know if you still have an issue, good day.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 276
Replies: 3
Voters 0
No one has voted for it yet.