TPLINK C6 AC1200 ROUTER WIFI SIGNAL AUTOMETICALLY TURNED OFF
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TPLINK C6 AC1200 ROUTER WIFI SIGNAL AUTOMETICALLY TURNED OFF AFTER 5 MINTUES OF POWER ON,PLEASE HELP.
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PURCHASE DATE 28/10/2020.
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Hello, can we confirm some details about the disconnect issue you encountered with the Archer C6, then we can try to fix it?
1. Ensure it is running the latest firmware on the C6: https://www.tp-link.com/support/download/archer-c6/v2/#Firmware
2. What is the exact issue, is the 5GHz signal disappearing or both the 5GHz and 2.4GHz are disappearing? Are the Wi-Fi LEDs on the C6 still flashing?
3. How about the wired connection from the C6, is it stable? How about the internet LED on the C6, is it always green? It is suggested to reset it to the factory defaults and reconfigure it from scratch, leave all the settings by default and confirm again.
4. Is there any special activity that may cause this issue? How many devices are connected to the router at the same time? Try to disconnect some of them to verify if the connectivity is stable. Try to modify Transmit Power on the C6 to Middle or Low, then monitor again.
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