Bug in smart connect switching from 2.4GHz to 5GHz

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Bug in smart connect switching from 2.4GHz to 5GHz

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

nmnsnghl

2020-11-15 14:22:07 - last edited 2023-05-04 01:44:31

Posts: 3

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Registered: 2020-11-15

Bug in smart connect switching from 2.4GHz to 5GHz

2020-11-15 14:22:07 - last edited 2023-05-04 01:44:31

Tags: #Smart Connect #Roaming

Model: Archer C6

Hardware Version:

Firmware Version: 1.3.6

The Mu Mimo router has a Smart connect feature which automatically switches your wifi bandwidths between 5 and 2.4 GHz... I tried it a several times... Mobile phones that can manually connect to 5GHz are being connected to 2. 4GHz by the smart connect. Moreover laptop is able to switch from 5 to 2.4 GHz but not from 2.4 to 5 when I come closer to router.

1 Accepted Solution

Kevin_Z

2020-11-16 07:16:05 - last edited 2020-11-18 03:15:54

Posts: 21750

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Registered: 2018-12-24

Re:Bug in smart connect switching from 2.4GHz to 5GHz-Solution

2020-11-16 07:16:05 - last edited 2020-11-18 03:15:54

@nmnsnghl

Hello, thanks for reporting.

Generally, the router will determine which band is best for the device to use when Smart Connect is enabled, while we don't think this is actually a bug. There are differing implementations of Smart Connect, some do 'load leveling', that is all radios (dual-band or Tri-band radio's depending on router as well as the guest radio's) will get an even number of devices connected. Some just determine the best radio for the device and will connect to that leaving some radio's having more devices connected than others. Some implementations will also dynamically level the number of devices connected to the radios. If you find your devices are connected to the 2.4GHz instead of 5GHz when Smart Connect is enabled, you are suggested to disable it and connect to the 5GHz manually.

Good day.

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Bug in smart connect switching from 2.4GHz to 5GHz

Bug in smart connect switching from 2.4GHz to 5GHz

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