Re305 drops the connection every 5 minutes

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Re305 drops the connection every 5 minutes

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Re305 drops the connection every 5 minutes
Re305 drops the connection every 5 minutes
2020-11-15 23:35:23 - last edited 2020-11-15 23:41:01
Model: RE305  
Hardware Version: V3
Firmware Version: 1.1.3 build 20200715

Re305 keeps dropping the connection every 5 minutes (5ghz). I've named the extender a different name, than the original an no lights are active, except the "power" light, when the loss of connection happens. 

 

It quickly restores the connection again automatically.

 

I've upgraded the latest firmware upgrade, but still no solution to my problem. 

 

The extender is close to the router.

 

The router itself works great without any kind of interruptions.

 

Please help a desperate man!

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Re:Re305 drops the connection every 5 minutes
2020-11-16 08:58:48

@MortenM 

Hi,

Did the 2.4ghz have no issue at all?

The 5ghz LED would turn off when the connection dropped, right?

What is the model number of your home router?

Could you please help me save the system log and a picture of the status page on the RE305 when the 5ghz disconnected again;--see attached picture

(make sure the RE has not been reboot during saving the log, Thanks!)Thanks a lot.

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