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Deco M9 plus keeps on disconnecting from other Deco's
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Deco M9 plus keeps on disconnecting from other Deco's
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2020-11-16 18:38:27 - last edited 2020-11-19 09:57:26
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Deco M9 plus keeps on disconnecting from other Deco's
2020-11-16 18:38:27 - last edited 2020-11-19 09:57:26
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Hi,
Since a couple of days one Deco unit is continuously dropping out the setup of 4 Deco's
It has been stable for months and suddenly this happens. I did not make any changes to the setup.
Any idea what this could be.
Thanks
Harry
#1
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2020-11-19 09:57:17 - last edited 2020-11-19 09:57:26
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Re:Deco M9 plus keeps on disconnecting from other Deco's-Solution
2020-11-19 09:57:17 - last edited 2020-11-19 09:57:26
Good day,
Sorry for the delay.
Could you please help me check the following information:
- Would this Deco get red when it is disconnected from the system?
- Have you tried to swap the location of this one, with the other 2 satellite units to get rid of the location issue?
- How long have you had the Deco?
- when you checked the signal source of this one, is it connected to the nearest Deco or not and how far away between these two units?
Thank you very much.
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2020-11-19 09:57:17 - last edited 2020-11-19 09:57:26
Posts: 12506
Helpful: 1732
Solutions: 1202
Stories: 9
Registered: 2020-04-14
Re:Deco M9 plus keeps on disconnecting from other Deco's-Solution
2020-11-19 09:57:17 - last edited 2020-11-19 09:57:26
Good day,
Sorry for the delay.
Could you please help me check the following information:
- Would this Deco get red when it is disconnected from the system?
- Have you tried to swap the location of this one, with the other 2 satellite units to get rid of the location issue?
- How long have you had the Deco?
- when you checked the signal source of this one, is it connected to the nearest Deco or not and how far away between these two units?
Thank you very much.
▶Check What's Currently Going on With Deco
▶Deco Starts Supporting Changing Wireless Channels!
Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter
Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More
▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience!
Try to leave a Message if urgent help is required.
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Re:Deco M9 plus keeps on disconnecting from other Deco's
2020-11-19 10:09:29
Q1 Yes
Q2 Yes
Q3 4 months
Q4 It is connected to the nearest, about 15 meters away
br
Harry
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2020-11-16 18:38:27 - last edited 2020-11-19 09:57:26
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