deco speeds

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deco speeds

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deco speeds
deco speeds
2020-11-20 15:56:29
Model: Deco M5  
Hardware Version:
Firmware Version: 1.5.1

I have been using the Deco M5 units now for over 18 months with one as a router connected to a Virgin Hub 3  in modem mode.

Until last week I was using Virgins M100 mbps but have just upgraded to their 350mps package.

 

The problem I'm having is that when connected using the Deco M5 units I still only get 100 mbps but in the Deco app I get a download speed reading of 374 mbps.

If I connect using the Virgin Router wifi network on my iphone I get a download speed of 333 mbps, but when I switch back to my Deco network I get a speed of 107 mbps.

 

On my desktop computer I am connected to the Deco in router mode using an ethernet connection and get 107 mbps.

 

Does anyone have any idea why this is?

 

Are the Deco M5 units not up to coping with the 350 mbps speed?

 

Any help would be grately appreciated.

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#1
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4 Reply
Re:deco speeds
2020-11-20 20:29:15

@pixelart 

 

I am getting 300Mbps according to speedtest, on my Android 9 smartphone connected by WiFi to Deco M5. M5 is wired to ISP modem/router. My Internet connection is 300Mbps down /20Mbps up. I run my Deco mesh in Access Point mode.

 

I saw recommendations on these forums to check and up QoS value for M5 running in router mode, in situations like yours. If nothing helps, consider running M5 in AP mode, at least for testing. 

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#2
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Re:deco speeds
2020-11-21 12:32:15 - last edited 2020-11-21 12:33:10

@pixelart I get around 400Mbps (at times I got 500Mbps as well), so DECO M5 is not limited to 100Mbps. It is possible that QOS was set in your Deco with 100Mbps as speed limit? If I recall, there is no way to remove QOS once set but setting the values to very high is almost same as removing QOS! I use DECO M5 in AP mode though.

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#3
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Re:deco speeds
2020-11-21 12:41:27 - last edited 2020-11-21 12:41:49

I recommend trying another Ethernet cable. In my case, even the one supplied with the Deco package was a faulty one and limited the internet speed to 100mbps. Using another cable, it works perfectly now.

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#4
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Re:deco speeds
2020-11-21 16:18:02 - last edited 2020-11-21 16:19:01

@pixelart Thanks everyone for your replies.I finally got things working by reseting the main Deco unit with a pin. After running set up things started to work - I'm now getting 352 mbps.

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#5
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