Home

Forums

Stories

Knowledge Base

Home Network Community > Accessories > Bluetooth adapter UB400 -

< Accessories

Bluetooth adapter UB400 -

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Bluetooth adapter UB400 -

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Mara1

2020-11-23 10:56:57 - last edited 2020-11-24 03:16:56

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2020-11-23

Bluetooth adapter UB400 -

2020-11-23 10:56:57 - last edited 2020-11-24 03:16:56

Model: Adapter

Hardware Version:

Firmware Version:

Hellou, i have problem with Bluetooth adapter UB400. My computer does have not bluetooth. I bought this adapter, because I have chandelier with Bluetooth speaker. When I turn on bluetooth on my phone, it connects to the speaker. But when I bought this adapter and installed it according to the manual, at the beginning I was surprised in the bluetooth settings that it is turned on. This never jumped at me on the menu.
After installing the drivers, and restarting the computer, this no longer pops up in my menu. At the same time, I can't find the speaker.
I don't know what to do next, I bought the adapter mainly because of this speaker, so I could watch movies with better sound,
Thank you for the advice.

WIN 10

2 Reply

Mara1

LV1

2020-11-23 11:55:09 - last edited 2020-11-24 03:16:56

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2020-11-23

Re:Bluetooth adapter UB400 -

2020-11-23 11:55:09 - last edited 2020-11-24 03:16:56

@ Mara1 I called the support gentleman, and we realized I didn't have to install the drivers at all. Because this adapter is plug in play based. Unfortunately, I misread the manual. He said I had to start plug in play somehow. I uninstalled everything, all the drivers. And now the device manager tells me that the dongle doesn't have drivers. We were unable to install them. Does anyone know what to do with it?

Kevin_Z

2021-01-21 12:00:41

Posts: 21624

Helpful: 5062

Solutions: 2550

Stories: 21

Registered: 2018-12-24

Re:Bluetooth adapter UB400 -

2021-01-21 12:00:41

@Mara1

Hi, yes, the support gentleman is right, the UB400 should be plug and play on the Windows 10, can you please go to the device manager to check if you can find this device there, what is the status of it?

What is the Windows 10 version? Please check it by Pressing Win+R key, input “msinfo32” in the Run window, you will get the system information screen, show me the screenshot, thanks.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

Bluetooth adapter UB400 -

Bluetooth adapter UB400 -

Information

Voters 0

Tags