Archer C5 V4 2.4ghz and 5ghz ssid

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Archer C5 V4 2.4ghz and 5ghz ssid

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C5 V4 2.4ghz and 5ghz ssid
Archer C5 V4 2.4ghz and 5ghz ssid
2020-11-23 19:24:25
Model: Archer C50  
Hardware Version: V4
Firmware Version: 3.16.0 0.9.1 v6015.0 Build 190627 Rel.41124n

Unable to configure both the bands with the same SSID. Error: 7503

Off topic, unable to find my model in the dropdown list.

  0      
  0      
#1
Options
4 Reply
Re:Archer C5 V4 2.4ghz and 5ghz ssid
2020-11-25 09:52:53

@AskarDLegend 

 

Can I have a screenshot of the device label which shows the region version of the C5 V4? This hardware might be a customized version which is specially designed for the local ISP market, so the settings may be restricted.

If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options
Re:Archer C5 V4 2.4ghz and 5ghz ssid
2020-11-25 19:21:18

@Kevin_Z Please find the attachment. Yes, it was obtained from the ISP. And I have disconnected the service with them. So, I can't ask for assistance anymore. BTW, It was recently purchased. Just 6 months old. Please assist.

File:
Router Page.jpgDownload
  0  
  0  
#3
Options
Re:Archer C5 V4 2.4ghz and 5ghz ssid
2020-11-26 01:39:11

@AskarDLegend 

 

Hello, you may contact the local support and see if they can assist in your case, thanks:

https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support

If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#4
Options
Re:Archer C5 V4 2.4ghz and 5ghz ssid
2020-11-26 01:44:39

@Kevin_Z Hey, thanks for trying. I have already tried phone support. They can't do anything regarding this. I have to adapt this or buy some other better brands.

  0  
  0  
#5
Options