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Can't access my extender after firmware update

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Can't access my extender after firmware update

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Can't access my extender after firmware update
Can't access my extender after firmware update
2020-11-24 03:59:04 - last edited 2020-12-01 07:17:19
Model: RE205  
Hardware Version: V3
Firmware Version:

Okay, so I've updated my extender via the Tether app and after the reboot, I can't seem to access the extender via app or web.

I've tried to reset the device multiple times and still, nothing happened. Tried to unplug and plug it back, all the LED would light up but only the power indicator would remain.

 

Has someone experienced this before or has anyone resolved this issue?

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#1
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1 Accepted Solution
Re:Can't access my extender after firmware update-Solution
2020-12-01 07:17:14 - last edited 2020-12-01 07:17:19

@Kelvindla 

Good day,

Sorry for the delay.

Did you also have RE205 V3?

If yes, how about your current firmware version?

Are you still able to get internet service from RE205?

Could you please help me check the IP address and default gateway when it is connected to the RE205?

And if possible, please also try to ping the tplinkrepeater.net

Thank you very much!

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Wi-Fi Schedule Ideas Wanted!
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#3
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4 Reply
Re:Can't access my extender after firmware update
2020-11-28 21:50:38

@joshjamesf hey I'm just going through this exact issue as well. Any solutions on your end?

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#2
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Re:Can't access my extender after firmware update-Solution
2020-12-01 07:17:14 - last edited 2020-12-01 07:17:19

@Kelvindla 

Good day,

Sorry for the delay.

Did you also have RE205 V3?

If yes, how about your current firmware version?

Are you still able to get internet service from RE205?

Could you please help me check the IP address and default gateway when it is connected to the RE205?

And if possible, please also try to ping the tplinkrepeater.net

Thank you very much!

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Wi-Fi Schedule Ideas Wanted!
Recommended Solution
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#3
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Re:Can't access my extender after firmware update
2020-12-04 22:43:51

@TP-Link  hello, thanks for the reply.  I actually have the RE305.  I updated via the app and since then only the power light comes on and does not allow me to either connect to it nor reset it as instructed.  I'm completely locked out.  Is there anything else I can try?

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#4
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Re:Can't access my extender after firmware update
2020-12-08 05:47:18

@Kelvindla 

Hi, it seemed like the firmware bricked the extender.

And is there any power outage during the firmware upgrade?

If not, please feel free to contact the shop retailer to check for warranty service.

 

Thank you very much.

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Wi-Fi Schedule Ideas Wanted!
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#5
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Information

Helpful: 1

Views: 1401

Replies: 4

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