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Connection to TP 850RE ok / Connection to Internet NOT ok

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Connection to TP 850RE ok / Connection to Internet NOT ok

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Connection to TP 850RE ok / Connection to Internet NOT ok
Connection to TP 850RE ok / Connection to Internet NOT ok
2020-11-30 19:54:42 - last edited 2020-12-01 16:11:46
Model: TL-WA850RE  
Hardware Version: V7
Firmware Version: 1.0.1 Build 200731 Rel.64443n (6985)

Location: Austria.

 

 

Hi,

 

I face some issues with the 850RE connecting to the internet.

For the 850RE:

1. I set the IP adress is static.

2. DHCP server set to on

3. Pool of address to fall inside the pool of the router.

 

Connection from the router to the internet works perfectly.

Connection from the 850RE to the internet works for a while, then it slows down, and then a reboot is needed (time varies until the slow down). In all steps the network map seems to be ok. I dont have any sign that the 850RE is not connected (photo below).

 

Router model: Technicolour TC7200U

 

Please for your guidance.

 

Thanks!

 

 

 

 

 

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Re:Connection to TP 850RE ok / Connection to Internet NOT ok
2020-12-01 03:07:48 - last edited 2020-12-01 16:11:46

@dimz 

Good day,

Thanks for your patience.

Have you tried to update to the latest firmware:

TL-WA850RE(EU)_V7_200923

https://static.tp-link.com/2020/202010/20201019/850RE(v7)_200923.zip

 

When the details on the range extender is blink, are you still able to detect the 2.4ghz of TL-WA850RE?

Would the 2.4ghz turn off when the web management page got blink?

 

Thank you very much!

 

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Re:Connection to TP 850RE ok / Connection to Internet NOT ok
2020-12-01 16:10:17

Hi @TP-Link,

 

I updated the FW. The behavior is better but far from normal.

 

Very often it feels like suddently all communication is blocked from the 850RE (pages dont load, time out etc). After few seconds eveything is working again.

Same observation is made when i try a speed test, e.g. no connection to server, upload test error. Then after a few tries i get some normal outcome: D/U - 34Mb/ 4Mb.

 

The problem is more disturbing with the mobiles, e.g. more often timeouts, no connection etc. Like they have less priority compared to the laptop.

 

Are there some parameters that i can change in the router to solve the above?

 

Can you also rephrase your question? I do not udnerstand what i should check.

 

Thanks!

 

 

 

 

 

 

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#3
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Re:Connection to TP 850RE ok / Connection to Internet NOT ok
2020-12-08 07:35:05

@dimz 

Hi,

You could also try to change the wireless channel on the Technicolour TC7200U, like channel 1/6/11, channel width 20mhz to reduce the wireless interference?

And is the laptop connected by Ethernet cable?

How many devices are connected to the 850RE currently?

Thank you very much.

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