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TL-WDR7661 router - connectivity issues

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TL-WDR7661 router - connectivity issues

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TL-WDR7661 router - connectivity issues
TL-WDR7661 router - connectivity issues
2020-12-01 07:25:04
Model: Archer C1900  
Hardware Version:
Firmware Version: TL-WDR7661

I have recently connected the router to my modem, and connectivity during calls for Microsoft Teams, Google Chromecast and FaceTime has been very irregular. It works for the first 1~2 minutes and it disconnects, showing 'no internet connection'. The settings page on http://192.168.1.1/ is only Chinese, and I don't know what settings I should change to make the connection seamless. Please advise steps to improve. 

 

TL-WDR7661

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Re:TL-WDR7661 router - connectivity issues
2020-12-01 07:34:01 - last edited 2020-12-01 07:34:15

@chacha918 

 

Hello, this WDR7661 is a Chinese version device, it is designed and sold only in the mainland China, so we don't think we can provide any suggestions on the issue you encounter.


While you can contact the technical support that is responsible for this kind of product in China and see if they can help you with the installation.
If you are not in China, you can call this hotline number: 00860511-63800692 (Just provide Chinese support).
If you are in China: you can call this holine number:400886400(Just provide Chinese support).
Or you can send email to fae@tp-link.com.cn (Provide English and Chinese support).

 

Good day.

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