Home Network Community > Wi-Fi Routers > WAN port is disconnected
< Wi-Fi Routers

WAN port is disconnected

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

WAN port is disconnected

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
WAN port is disconnected
WAN port is disconnected
2020-12-01 12:07:32
Model: Archer C80  
Hardware Version:
Firmware Version:

Hello,

 

I have a TP-LINK C80 just receive it from service and i can't connect at PPOEP connection. First issue was constant dissconecting from intenert. They change the produc with a new one and now when i try to connect is told me "WAN port is disconnected". The big issue is, the connection direct with laptop is good, i dont have any idea how can i fix it.

 

Thank you for support.

  0      
 
  0      
 
#1
Options
1 Reply
Re:WAN port is disconnected
2020-12-02 07:25:10

@Emanuel0307 

 

May I know who is your ISP, what kind of modem are you using?

 

Can you please send me the whole system log on the C80? You may go to System Tools>System log, then export the system log and send it to us, thanks.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options

Information

Helpful: 0

Views: 761

Replies: 1

Related Articles
Modem + router "No internet" or "WAN port disconnected"
1916 0
Adding Wi-Fi camera disconnects wan port
50 0
Archer C80 WAN port shuts down on 1000 Mbps
707 1
Archer C80 V2.2 EU Latest Firmware Got "[wan]Wan ethernet port plug off."
615 0
[LED LIGHTS] When the WAN is disconnected, the lights should not be off but RED
288 0
WAN port or Ethernet port?.
2889 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.