Can TP-LINK refuse to honor warranty?

Can TP-LINK refuse to honor warranty?
Can TP-LINK refuse to honor warranty?
2020-12-02 00:56:04
Model: UH700
Hardware Version:
Firmware Version:

TP-LINK refuses that I send back my USB hub to Jakarta for repair/replacement. It is still under warranty. They demand I go through the seller. But the seller (on Tokopedia) does not react to my messages. Possibly the shop does not exist anymore.

 

Can anyone advise me if the refusal of TP-LINK to honor their warranty is legal?

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Re:Can TP-LINK refuse to honor warranty?
2021-01-21 11:55:59

@MarcBE 

 

Hi, it seems I just replied to your another post, please check, thanks.

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