Deco M5 , satellite deco is not setting up

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Deco M5 , satellite deco is not setting up

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco M5 , satellite deco is not setting up
Deco M5 , satellite deco is not setting up
2020-12-02 23:06:31
Model: Deco M5  
Hardware Version: V3
Firmware Version:

My deco setup stuck on a finding process and nothing is work , Reset button is not working as well, any resolutions in this case?

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Re:Deco M5 , satellite deco is not setting up
2020-12-03 11:32:03

@Adelina13 

Hi,

Is this Deco blinking blue?

And are you able to run a cable between this satellite Deco to the main Deco to have a look?—after setup, the cable could be disconnected.

What would be the error message when failed to find this Deco?

 

Thanks!

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Re:Deco M5 , satellite deco is not setting up
2020-12-03 15:51:41

@TP-Link 

Blue is blinking,  and I am tried to connect them with cable and nothing changed, first it can't be fined, and then the app suggests to find device via Bluetooth, it can be found with Bluetooth and then stuck on a connection stage, and everything starting again.

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