Home Network Community > Deco > M4 - Can't register my ventilation through hardwiring
< Deco

M4 - Can't register my ventilation through hardwiring

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

M4 - Can't register my ventilation through hardwiring

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
M4 - Can't register my ventilation through hardwiring
M4 - Can't register my ventilation through hardwiring
2020-12-03 08:26:05
Model: Deco M4  
Hardware Version:
Firmware Version:

Hi everyone,

 

 

I'm having an issue registering my climate unit in my apartment, as I did with my old router. 

I have a cable directly from the unit to Ethernet port 2 in my primary Deco unit.

 

I got no issue finding my Yamaha reciever on port 2, on on the slave unit. 

 

 

Any idea what to do? On my old setup I just plugged in the ethernet in a available port, svanned for units in the app and it popped up.

 

 

BR, M.

  0      
 
  0      
 
#1
Options
4 Reply
Re:M4 - Can't register my ventilation through hardwiring
2020-12-03 09:54:21

@M.Clausen 

Good day,

Thank you very much for your patience.

Did you mean the climate unit is connected to the 2nd Ethernet port of main Deco, and other devices in the local network are not able to detect is?

--if yes, could you please check if the IPTV feature has been enabled or not?

And if it is enabled, please turn it off,

 

Thanks a lot!

 

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Wi-Fi Schedule Ideas Wanted!
  0  
  0  
#2
Options
Re:M4 - Can't register my ventilation through hardwiring
2020-12-03 11:31:51

@TP-Link - More or less. I can't register the unit on my iPhone 8 app, like I can with my reciever. Both are basically remote control app's for the units.

 

My AV receiver is connected to port 2 in my Deco slave unit, and registers perfectly over the wireless network. 

My climate unit is connected to port 2 in my Main deco unit and can't be detected on said wireless network.

 

IPTV/VLAN is dissabled

 

 

  0  
  0  
#3
Options
Re:M4 - Can't register my ventilation through hardwiring
2021-01-26 18:55:54 - last edited 2021-02-07 12:01:14

I have a similar problem and I thought that I would be able to figure it out myself by reading the tips on different forums, but it seems that I was wrong. I'll probably have to spend the money to hire a specialist.

  0  
  0  
#4
Options
Re:M4 - Can't register my ventilation through hardwiring
2021-01-27 08:26:08

@LucasMay 

Hi, thanks for your patience.

May I know the model number of your climate unit?

Were you also not able to add the climate unit to its mobile APP when the climate unit is wired to the second Ethernet port of the main Deco?

Would there be any error message?

By the way, did you also use Deco M4 or other models?

Thank you very much and wait for your reply.

 

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Wi-Fi Schedule Ideas Wanted!
  0  
  0  
#5
Options

Information

Helpful: 0

Views: 682

Replies: 4

Related Articles
Can't register my Deco M4R Ver 2.8
2440 0
Can't register my product
1932 0
 Register new Deco M4 for Warranty
280 0
 Can't Register my product in your Website
319 0
 Can't Connect to DECO M4
421 0
 Can't register my iiNet voip account
2954 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.