Tapo c200 keep going offline with Deco x60
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Some of my Tapo c200 cameras keep loosing connection and need hard rebooting on a regular basis. These are connected to my deco x60 routers. I have try to deactivate mesh technology for these devices with no improvement. Any ideas on adjustments making the connection more reliable?
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Good day,
Did the LED light on the Tapo C200 turn red when it is offline?
Would a specific Tapo C200 go offline, or all the cameras would randomly be offline?
If temporally enabling the guest network for 2.4ghz only, and connecting the camera to the guest network, would the connection be much stable?
By the way, were the tapo cameras only devices that got unstable connection?
Thank you very much and wait for your reply.
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Good day,
Did the LED light on the Tapo C200 turn red when it is offline?
Would a specific Tapo C200 go offline, or all the cameras would randomly be offline?
If temporally enabling the guest network for 2.4ghz only, and connecting the camera to the guest network, would the connection be much stable?
By the way, were the tapo cameras only devices that got unstable connection?
Thank you very much and wait for your reply.
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Hi,
No led comes on when the camera goes offline and sometimes it comes back online after some time.
It's random on four out of my five cameras.
I have now connected all the cameras to my guest network 2,4GHz with WPA2-PSK security and it was stable and fast at first as long as my mobile device was connected to the same guest Wi-Fi but appr 10 hours later one camera went offline.
All of my other devices works fine, I only experience some issues with my sonos speakers when I try to pair speakers connected to different deco units.
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Hi, Thank you very much for your kind reply.
We would like to follow up on your case by email and please check the email box later.
Thanks a lot.
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