UB4A not working

UB4A not working
UB4A not working
2020-12-09 22:10:12 - last edited 2020-12-11 09:30:15

Just bought a UB4A USB Adapter to use for videoconference headphones on my win10 laptop with no internal Bluetooth.

Plug & play so plugged in but wont play, says Driver Error. Went to support page but no download available.

How do I get this to work, please?

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Re:UB4A not working
2021-01-21 11:54:34

@Raymond0144 

 

Hi, as far as I know, this UB4A should be plug and play on the Windows 10, can you please go to the device manager to check if you can find this device there, what is the status of it?

 

What is the Windows 10 version? Please check it by Pressing Win+R key, input “msinfo32” in the Run window, you will get the system information screen, show me the screenshot, thanks.

 

 

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