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RE300 unable to connect AX20 5G network

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RE300 unable to connect AX20 5G network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Kakoro

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2020-12-10 01:08:41 - last edited 2020-12-16 05:07:08

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RE300 unable to connect AX20 5G network

2020-12-10 01:08:41 - last edited 2020-12-16 05:07:08

Model: RE300

Hardware Version: V1

Firmware Version: V1.06 build 20201116 Rel 35992

I used RE300 to connect Archer AX20 but I found it cannot find 5G SSID when setup. After setup, the 5G connection is showed but the 5G light is off and unable to use 5G network. Would you help on how to fix it.

thanks,

Kakoro

1 Accepted Solution

TP-Link

2020-12-14 08:21:39 - last edited 2020-12-16 05:07:08

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Re:RE300 unable to connect AX20 5G network-Solution

2020-12-14 08:21:39 - last edited 2020-12-16 05:07:08

@Kakoro

Good day,

Please refer to the following suggestions:

1. Change the wireless channel on the Archer AX20 to be channel 36/48 for 5ghz, 40mhz for channel width;

Thank you very much.

Wait for your reply.

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Kakoro

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2020-12-16 05:07:51

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Re:RE300 unable to connect AX20 5G network

2020-12-16 05:07:51

@TP-Link

it works. Thanks.

Regards,

RouterQuery

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2021-10-09 09:58:33

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Re:RE300 unable to connect AX20 5G network

2021-10-09 09:58:33

This page finally helped. I was chatting with TPLink Live chat agents and they have no clue. Wasted 30 mins of my time which could have been spent on the community search instead

Kakoro

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2020-12-10 01:08:41 - last edited 2020-12-16 05:07:08

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Registered: 2020-12-10

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RE300 unable to connect AX20 5G network

RE300 unable to connect AX20 5G network

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