Deco M4 firmware not updating to latest build

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Deco M4 firmware not updating to latest build
Deco M4 firmware not updating to latest build
2020-12-10 11:03:01
Model: Deco M4
Hardware Version: V2
Firmware Version: v1.4.2 build 20200727

Hi 

 

I am in the UK and recently purchased a Deco M4 (3 pack).  I understand that these count as the V2 of the product (I don't know how to confirm that).  

 

I can see that you have released a firmware build  20201009, designed to fix the iOs "weak sucurity" messages.  I would like to update my hardware to use that new firmware but when I go into the app, it reports that my haradware is already running the latest version.  This is clearly not true.  

 

Please tell me how I can fix this?  

 

Thanks,

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4 Reply
Re:Deco M4 firmware not updating to latest build
2020-12-11 07:13:52

@al6000al 

Hi, please try to manually update the firmware via web interface:

https://www.tp-link.com/support/faq/2641/

 

and the latest firmware:

Deco M4_V2_200918

https://static.tp-link.com/2020/202010/20201009/Deco%20M4_V1_V2_200918.zip

 

Thank you very much.

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Re:Deco M4 firmware not updating to latest build
2020-12-11 10:51:51

@TP-Link 

 

Thanks for providing the information.  Will I need to connect physically to every one of the 3 units?

 

Why do I need to do this? Why is the app not offering me the correct latest firmware? If you adopt a simplified app based management method you need to maintain it!

 

al6000al 

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Re:Deco M4 firmware not updating to latest build
2020-12-14 06:55:33

@al6000al 

Hi,

It would be best if you could connect the computer via cable to each Deco and update the firmware.

But if there is no Ethernet connection available, it Is ok to update the firmware over wireless connection.

Thanks a lot for your understanding and support.

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Re:Deco M4 firmware not updating to latest build
2021-06-21 03:44:26 - last edited 2021-06-21 03:45:18

@al6000al You CAN confirm what version (V1 or V2) of decos you have, It's written on the bottom of the routers.

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