Can't register my Deco M4R Ver 2.8

Can't register my Deco M4R Ver 2.8
Can't register my Deco M4R Ver 2.8
2020-12-13 20:42:12 - last edited 2020-12-22 01:53:23
Model: Deco M4
Hardware Version: V2
Firmware Version:

Can't seem register my Deco M4R Ver 2.8. I've input the serial number and it won't recognize it. I was able to successfully register my TP-Link AX6000. i'm puzzled. 

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#1
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1 Accepted Solution
Re:Can't register my Deco M4R Ver 2.8-Solution
2020-12-14 01:27:51 - last edited 2020-12-14 01:28:50

@EJM2 

Good day,

Please send me a private message about the SN number on the Deco and a copy of the purchasing receipt about the Deco.

PS: for the KIT products, please do remember to the KIT SN on the box, instead of the single SN for each Deco.

Thanks!

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#2
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8 Replies
Re:Can't register my Deco M4R Ver 2.8-Solution
2020-12-14 01:27:51 - last edited 2020-12-14 01:28:50

@EJM2 

Good day,

Please send me a private message about the SN number on the Deco and a copy of the purchasing receipt about the Deco.

PS: for the KIT products, please do remember to the KIT SN on the box, instead of the single SN for each Deco.

Thanks!

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#2
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Re:Can't register my Deco M4R Ver 2.8
2020-12-22 00:17:12

@EJM2  - I have resolved this issue. I used the S/N number from the bottom of the box. Thanks. 

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Re:Can't register my Deco M4R Ver 2.8
2020-12-26 05:20:47

@EJM2 

 

Hi I'm facing the same issue and can't register my DecoM4(3pack) Ver.2.0

 

It keeps saying SN can't be found

 

Pls help

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Re:Can't register my Deco M4R Ver 2.8
2020-12-27 11:19:55

@EJM2 

 

Exactly the same issue. I can only see a US registration page please point me in the right direction.

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Re:Can't register my Deco M4R Ver 2.8
2020-12-28 07:31:25

@Lemmy 

Good day,

Thank you very much for your time and patience.

The warranty registration is only required for US users.

And for other regions, you might just need to keep well the receipt  as well as the original box for future warranty requirement.

Thanks a lot for your understanding and support.

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Re:Can't register my Deco M4R Ver 2.8
2021-01-28 20:22:38

@EJM2 i also have the same issue with my deco m4 please help!

 

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Re:Can't register my Deco M4R Ver 2.8
2021-01-29 06:05:20

@Davidjan 

Hi, thanks for your patience.

The SN number for registration, please replace the A/B/C to X for the KIT SN, such as 22082V6X……;

As for your current issue on the Deco M4, would you please record a video clip about the loop process?

By the way, may I know how long have you had the Deco units?

 

Thank you very much and wait for your reply.

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#8
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Re:Can't register my Deco M4R Ver 2.8
2021-01-29 14:02:49

@TP-Link  Hi

 

I no longer use the product so no help needed now.

 

 

Kind regards

Warren

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#9
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