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iphone Tether app doesnt work TPLINK A9

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iphone Tether app doesnt work TPLINK A9

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
iphone Tether app doesnt work TPLINK A9
iphone Tether app doesnt work TPLINK A9
2020-12-16 14:33:57 - last edited 2020-12-16 14:35:20
Model: Archer A9  
Hardware Version: V6
Firmware Version: 1.1.0 Build 20200416 rel.72485(5553)

Hi,

 

I when I try logging to Tether app on ios, I get following error: "Login failed: You may be connected to a guest network, limited by parental controls or your network may be unstable"

 

I have tried uninstalling app but same results.

 

I have enabled both 2.4 and 5.2 Ghz ranges, and on my phone I am connected to wifi using 2.4 Ghz range.

 

Please suggest what can be done.

 

Firmware version: 1.1.0 Build 20200416 rel.72485(5553)

Hardware version: Archer A9 v6.0

online upgrade (through tplinkwifi.net): 1.1.0 Build 20200416 rel.72485 

 

options tried: 

1. Restart

2. Factory reset

3. App reinstall

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#1
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3 Reply
Re:iphone Tether app doesnt work TPLINK A9
2020-12-18 09:53:20

@pathdue 

 

When this phone cannot access the router via the Tether app, is it connected to the 2.4G? Is the guest network enabled or disabled? If possible, try with another phone and see how it goes.

 

You may try to disable the 5G network, then reboot the router and launch the Tether app again on these phones, confirm again if you can access it.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:iphone Tether app doesnt work TPLINK A9
2020-12-18 16:25:45 - last edited 2020-12-18 16:26:08

@Kevin_Z 

 

 

Hi,

 

Yes I am connected to 2.4 Ghz and guest network is disabled, I have tried in another android phone and results are same.

 

I even tried disabling 5.2 Ghz and that doesnt work as well.

 

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#3
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Re:iphone Tether app doesnt work TPLINK A9
2020-12-21 05:49:55

@pathdue 

 

Even resetting the A9 to factory defaults doesn't help? If that is the case, this will be escalated to the engineers, they will try to help analyze it, please check your email box and confirm, thanks.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Helpful: 0

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Replies: 3

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