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Internet Hanging and Red Light Very Frequently Archer C3150-V2

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Internet Hanging and Red Light Very Frequently Archer C3150-V2

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Internet Hanging and Red Light Very Frequently Archer C3150-V2
Internet Hanging and Red Light Very Frequently Archer C3150-V2
2020-12-18 14:05:47
Model: Archer C3150  
Hardware Version: V2
Firmware Version: 3.0.0 0.9.1 v005f.0 Build 170926 Rel.63400n

Hello,

 

I bought the Router in June 2020. It was working fine and then suddenly from yesterday, the Internet connection hangs.

 

Details:

1) The Internet light becomes "RED".

2) Sometimes the it starts working automatically after 5 to 10 minutes

3) Sometimes I need to restart the router.

4) This is happening atleast 10 to 12 times during the day

 

All this while when I am pinging my ISP directly through the Optical Fiber Unit, I am getting steady response.

 

Can someone please help?

 

Regards,

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Re:Internet Hanging and Red Light Very Frequently Archer C3150-V2
2020-12-24 10:47:56

@SS_ArcherC-3150 

 

May I know who is your ISP?


When the internet drops on the C3150, does it show WAN port unplugged or any error on its web interface status page?


Ensure the cable between the C3150 and your ISP modem is good, try with another cat5e or cat6 cable if necessary.


Please reset the C3150 first and then log into its web interface, confirm if there is a status for the Internet Negotiation speed:
https://www.tp-link.com/support/faq/2472/
Note: We can get to the Advanced->Network->Internet->Internet Port Negotiation Speed, then change it from Auto-Negotiation speed to 100Mbps Half Duplex to give it a try.

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Re:Internet Hanging and Red Light Very Frequently Archer C3150-V2
2020-12-27 11:34:17

@Kevin_Z 

 

My Service Provider is GPTL in India

 

When the internet drops, the Internet Light turns RED 

 

 

Regards,

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Replies: 2

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