Deco app

Deco app
Deco app
2020-12-19 20:10:26
Model: Deco M4
Hardware Version:
Firmware Version:

Hello, I have installed the deco app and followed all steps to install Wifi.

 

When everything was finished and working well, i saw all my wifi devices in the Deco app. 
 

I was able to change settings etc. After I switched settings into "access point" I was no longer able to see any information regarding to my devices also Iam not able to go into settings whatsoever. 
 

Its just the start page asking to start the install  from the beginning, but the deco m4 mesh show a solid white led.

 

Any ideas or solutions for the app?


thanks

 

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Re:Deco app
2020-12-31 06:54:06

@DannyW 

 

Is the phone connected to the Deco M4 wireless network at that time? You may try to disable the Wi-Fi connection on the phone and use 4G mobile data, try to refresh the Deco app, check if you can get the Deco M4 back.

 

BTW, please ensure the Deco M4 firmware and the Deco app are up-to-date.

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