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Routher Ax10 indicated hv latest firmware but fail while downloading to 41%

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Routher Ax10 indicated hv latest firmware but fail while downloading to 41%

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Routher Ax10 indicated hv latest firmware but fail while downloading to 41%
Routher Ax10 indicated hv latest firmware but fail while downloading to 41%
2020-12-21 00:49:25 - last edited 2020-12-21 00:51:47
Model: Archer AX10  
Hardware Version: V1
Firmware Version:

Recently was alerted by Tether App that my AX10 has new firmware to update. Everytime I click update and download, it will stop at around 41% then failed and the network disconnected. I need to totally factory reset to make it recover to function. Same experience when I tried to upgrade via 192.168.0.1 over PC, even I plug the LAN cable directly to PC for such process. I have checked on the Tplink official site for a download copy for that firmware, but indeed not as update as the router App indicated. 

 

Does anyone have idea on it? 

 

Thanks!

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Re:Routher Ax10 indicated hv latest firmware but fail while downloading to 41%
2020-12-21 07:44:33

@becalvin 

 

This sounds weird. The tech team was made aware of your issue. They will likely reach out to you via email to continue to troubleshoot your issue.

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