Wifi Router randomly rebooting

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Wifi Router randomly rebooting

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Wifi Router randomly rebooting
Wifi Router randomly rebooting
2020-12-22 01:34:30 - last edited 2021-07-19 07:10:09
Model: TL-WR941HP  
Hardware Version: V2
Firmware Version: 2.0.1 Build 20180305 Rel. 54795

Having a problem every day. In one single day the router keeps rebooting itself, how do I correct this problem.

 

 

This is the logs of the router,

1 2020-12-21 22:31:04 Controlador LED INFO [1013] Start to run WAN0_OFF
2 2020-12-21 22:31:00 Controlador LED INFO [0] Log 288051 repeated 7 times
3 2020-12-21 22:30:02 Controlador LED INFO [1013] Start to run WAN0_OFF
4 2020-12-21 22:30:00 Controlador LED INFO [0] Log 288051 repeated 6 times
5 2020-12-21 22:29:00 Controlador LED INFO [1013] Start to run WAN1_ON
6 2020-12-21 22:29:00 Controlador LED INFO [0] Log 288051 repeated 6 times
7 2020-12-21 22:28:14 Controlador LED INFO [1013] Start to run WAN0_OFF
 

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#1
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1 Accepted Solution
Re:Wifi Router randomly rebooting-Solution
2021-07-19 07:10:04 - last edited 2021-07-19 07:10:09

@thiagogabriell 

 

Hello, if you still encounter an issue with the router rebooting itself, it is suggested to follow the troubleshooting suggestions we updated here to address the issue, and report further if the issue persists:

[Troubleshooting] Router keeps rebooting randomly?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#3
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Re:Wifi Router randomly rebooting
2020-12-22 03:08:12

@thiagogabriell 

 

Hello, thanks for reporting the issue but please provide some details about the auto-reboot issue then we will try to investigate and offer a solution ASAP.

 

When the router restarts, are all the LEDs turn off then on automatically and the internet on it will temporarily down then recover? How long does this process take?

 

May I have your network layout, how is the WR941HP connected to your network? Are there any other range extenders or switch in the network? If yes, try to remove it first and confirm again.

 

Who is your ISP and what kind of modem are you using? Is it a Dynamic IP setup on the WR941HP WAN or PPPoE? 

 

How many devices are connected to WR941HP, wired, and wirelessly? What are they? Is there any new device connected to the WR941HP network recently when the WR941HP begins to reboot? Or did you upgrade any system in the network before this issue happen?

 

Is there any other setting or feature in your network that may cause this restart issue, or is there any special operation/activity in your network that causes the WR941HP to restart, such as high loading or real-time calls? 

 

Is it the original power adapter on the WR941HP? Is the power stable in your house? How about other electrical devices in your house, are they stable?

 

Does this issue happen when you purchased it or happens recently? Try to reset the router to factory defaults and reconfigure it from scratch, then confirm again.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:Wifi Router randomly rebooting-Solution
2021-07-19 07:10:04 - last edited 2021-07-19 07:10:09

@thiagogabriell 

 

Hello, if you still encounter an issue with the router rebooting itself, it is suggested to follow the troubleshooting suggestions we updated here to address the issue, and report further if the issue persists:

[Troubleshooting] Router keeps rebooting randomly?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
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#3
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