M7650 failed to upgrade FW

M7650 failed to upgrade FW
M7650 failed to upgrade FW
2020-12-25 19:43:20 - last edited 2021-04-08 01:13:02
Model: M7650
Hardware Version: V1
Firmware Version: 1.1.6 Build 180723 Rel.1022n

@Kathy_Z 

Hello, Im trying to update my M7650 via usb from  1.1.6 Build 180723 Rel.1022n to newest firmware available - M7650(EU)_V1.1_201110

 

 receive this message 

"Update failed. The update file is not suitable for the current firmware."

 

My Device info

Model: M7650

Firmware Version: 1.1.6 Build 180723 Rel.1022n

Hardware Version: M7650(EU) v1.1

 

Please, help

Thanks!

 

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1 Accepted Solution
Re:M7650 failed to upgrade FW -Solution
2021-04-08 01:03:55 - last edited 2021-04-08 01:13:02

@Daniel_F1RMB 

Hi, here is a beta firmware that could help this issue and if you wanna have a try, please leave me a private message;

Thank you very much.

 

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#9
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31 Reply
Re:M7650 failed to upgrade FW
2021-01-14 09:43:59

seems like i need a special software tool to perform software upgrade (mentioned in m7350 modem thread)

called "programtool-simplify v 1.0.4"

 

does anyone have this ? 

 

If yes, please send it to me to buzov.evgeny@gmail.com

thanks a lot!

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Re:M7650 failed to upgrade FW
2021-01-17 07:06:59

@Evg79 

My m7350 is also having a software error, please send me to mail lethang21289@gmail.com. Thanks

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Re:M7650 failed to upgrade FW
2021-01-30 15:45:52

anyone?

 

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Re:M7650 failed to upgrade FW
2021-01-30 16:58:43

@Evg79 you need to first extract the content of your downloaded zip file and use the other zip file within the downloaded zip file, there's a pdf manual inside you can read it and follow the steps, don't flash the downloaded zip it won't work

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Re:M7650 failed to upgrade FW
2021-01-30 18:00:49

@sudoranger 

Thank You,

but my error message happen then Im trying to flash correct  file M7650(EU) 1.1_1.1.8 Build 201110 Rel.1026n_User.zip

 

also I noticed that inside this firmware file

compatibility.txt 

 

that contains string

76501002:0

in case of 

M7650(EU) 1.1_1.1.8 Build 201110 Rel.1026n_User.zip

 

but in case of 

M7650(EU) 1.1_1.1.6 Build 180723 Rel.1022n_User.zip

compatibility.txt

contains string  

76501001:0

 

also I tried to flash previous M7650(EU)_V1.1_180511 version - succesefully, but again no way to upgrade to 1.1_1.1.8

 

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Re:M7650 failed to upgrade FW
2021-03-16 18:17:11 - last edited 2021-03-16 18:20:45

Hi,

 

 I have the exact same problem.

 

Firmware Version: 1.1.6 Build 180723 Rel.1022n

Hardware Version: M7650(EU) v1.1

 

I'm able to reflash the 1.1.6 without a glitch, but always get the error:

 

"Update failed. The update file is not suitable for the current firmware."

 

while flashing "M7650(EU) 1.1_1.1.8 Build 201110 Rel.1026n_User.zip" file.

 

 

Regards.

---

Daniel

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Re:M7650 failed to upgrade FW
2021-04-07 15:54:49 - last edited 2021-04-07 16:01:59

Kevin_Z

 

can You, please help us?

thanks!

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Re:M7650 failed to upgrade FW -Solution
2021-04-08 01:03:55 - last edited 2021-04-08 01:13:02

@Daniel_F1RMB 

Hi, here is a beta firmware that could help this issue and if you wanna have a try, please leave me a private message;

Thank you very much.

 

Recommended Solution
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#9
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Re:M7650 failed to upgrade FW
2021-04-10 17:09:34
Hi TP-Link, I have the same problem as Daniel_F1RMB and Evg79. Can you help me? Thank you very much.
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Re:M7650 failed to upgrade FW
2021-04-17 15:08:58 - last edited 2021-04-17 15:12:05

Hi,

 

As I emailed you, the link sent was for a totally different device, hence it's not possible to flash my M7650 with it.

 

EDIT: Ah, I just notced you had replied here, in a PM. I will flash in a minute. Thanks.

 

 

Regards.

---

Daniel

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