M7650 failed to upgrade FW

M7650 failed to upgrade FW

M7650 failed to upgrade FW
M7650 failed to upgrade FW
2020-12-25 19:43:20 - last edited 2023-03-08 07:18:51
Model: M7650  
Hardware Version: V1
Firmware Version: 1.1.6 Build 180723 Rel.1022n

@Kathy_Z 

Hello, Im trying to update my M7650 via usb from  1.1.6 Build 180723 Rel.1022n to newest firmware available - M7650(EU)_V1.1_201110

 

 receive this message 

"Update failed. The update file is not suitable for the current firmware."

 

My Device info

Model: M7650

Firmware Version: 1.1.6 Build 180723 Rel.1022n

Hardware Version: M7650(EU) v1.1

 

Please, help

Thanks!

 

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#1
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2 Accepted Solutions
Re:M7650 failed to upgrade FW -Solution
2024-02-26 01:40:24 - last edited 2024-02-26 01:40:27

  @Brandon63 

 

Hi, regarding your M7650 firmware update issue, please try the following firmware recovery tool: 
https://static.tp-link.com/upload/beta/2022/202202/20220221/M7650(EU)1.1_recoverFirmware_1.1.8_Build_201110_Rel.1026n_Only_AP.zip 

 

Note: there is a file named "readme" in the same link, please follow that steps to do firmware recovery, if it works, please download the latest firmware from official website and update via web interface again.

If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#92
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Re:M7650 failed to upgrade FW -Solution
2024-03-19 00:45:48 - last edited 2024-03-19 07:19:25
Hello, it worked for me eventually, when I connected without the battery. So maybe you can mention that in the readme. Thanks
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#93
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90 Reply
Re:M7650 failed to upgrade FW
2021-01-14 09:43:59

seems like i need a special software tool to perform software upgrade (mentioned in m7350 modem thread)

called "programtool-simplify v 1.0.4"

 

does anyone have this ? 

 

If yes, please send it to me to buzov.evgeny@gmail.com

thanks a lot!

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#2
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Re:M7650 failed to upgrade FW
2021-01-17 07:06:59

@Evg79 

My m7350 is also having a software error, please send me to mail lethang21289@gmail.com. Thanks

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#3
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Re:M7650 failed to upgrade FW
2021-01-30 15:45:52

anyone?

 

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#4
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Re:M7650 failed to upgrade FW
2021-01-30 16:58:43

@Evg79 you need to first extract the content of your downloaded zip file and use the other zip file within the downloaded zip file, there's a pdf manual inside you can read it and follow the steps, don't flash the downloaded zip it won't work

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#5
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Re:M7650 failed to upgrade FW
2021-01-30 18:00:49

@sudoranger 

Thank You,

but my error message happen then Im trying to flash correct  file M7650(EU) 1.1_1.1.8 Build 201110 Rel.1026n_User.zip

 

also I noticed that inside this firmware file

compatibility.txt 

 

that contains string

76501002:0

in case of 

M7650(EU) 1.1_1.1.8 Build 201110 Rel.1026n_User.zip

 

but in case of 

M7650(EU) 1.1_1.1.6 Build 180723 Rel.1022n_User.zip

compatibility.txt

contains string  

76501001:0

 

also I tried to flash previous M7650(EU)_V1.1_180511 version - succesefully, but again no way to upgrade to 1.1_1.1.8

 

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#6
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Re:M7650 failed to upgrade FW
2021-03-16 18:17:11 - last edited 2021-03-16 18:20:45

Hi,

 

 I have the exact same problem.

 

Firmware Version: 1.1.6 Build 180723 Rel.1022n

Hardware Version: M7650(EU) v1.1

 

I'm able to reflash the 1.1.6 without a glitch, but always get the error:

 

"Update failed. The update file is not suitable for the current firmware."

 

while flashing "M7650(EU) 1.1_1.1.8 Build 201110 Rel.1026n_User.zip" file.

 

 

Regards.

---

Daniel

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#7
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Re:M7650 failed to upgrade FW
2021-04-07 15:54:49 - last edited 2021-04-07 16:01:59

Kevin_Z

 

can You, please help us?

thanks!

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#8
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Re:M7650 failed to upgrade FW
2021-04-08 01:03:55 - last edited 2024-02-26 01:40:43

@Daniel_F1RMB 

Hi, here is a beta firmware that could help this issue and if you wanna have a try, please leave me a private message;

Thank you very much.

 

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#9
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Re:M7650 failed to upgrade FW
2021-04-10 17:09:34
Hi TP-Link, I have the same problem as Daniel_F1RMB and Evg79. Can you help me? Thank you very much.
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#10
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Re:M7650 failed to upgrade FW
2021-04-17 15:08:58 - last edited 2021-04-17 15:12:05

Hi,

 

As I emailed you, the link sent was for a totally different device, hence it's not possible to flash my M7650 with it.

 

EDIT: Ah, I just notced you had replied here, in a PM. I will flash in a minute. Thanks.

 

 

Regards.

---

Daniel

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#11
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