New Deco System and unable to connect to wired printer

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New Deco System and unable to connect to wired printer
New Deco System and unable to connect to wired printer
2020-12-27 05:34:22
Model: Deco M4  
Hardware Version:
Firmware Version: V2

Hello

 

We had a Deco M4 installed recently. We have a combo modem/router with Wifi turned off and one LAN port goes to the main DECO which is acting as the MAIN.  The old router routes a connection to a room with a computer and a printer (HP Mulitfunction)  which are wired to ethernet via a switch.  We have 2 issues. 1) Our apple devices can't airprint to the printer now - they can't find it - whereas when before the deco there was no problem.  2) Our laptops also can't find the printer via wifi - which we could also do before. The printer does not have a wifi card - but does have airprint capability when wired to a network.  Would appreciate some advice

 

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Re:New Deco System and unable to connect to wired printer
2020-12-28 11:55:01

@jmscal 

Good day,

Thank you very much for your time and patience.

For your case, have you tried to set up the Deco to be the access point mode to have a look?

 Or stick to the router mode, connect the switch to the 2nd Ethernet port of the main Deco to see whether the Apple devices could see the printer or not.

Thanks a lot and wait for your reply.

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