Low connectivity and restart again and again
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I have archer c 5400x . I am facing some problem with this . It hase low connectivity with all device and its show only one band .
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Hello, please help provide below details, and we will try to help you out, thanks:
1. What is the download/upload speed you can get when you connect a computer directly to the ISP modem?
2. Without any other devices connected, connect one computer to the C5400X directly and go to speedtest to run the test for 3 times and show us the screenshots of the test results. BTW, simplify your network layout if there are other routers or RE in your network, just leave the modem and the C5400X on, disconnect other devices and run the speedtest.
And please tell me the wired link speed at that time, how to get that? You can refer to the below link.
https://www.tp-link.com/en/faq-2265.html
3. Do you enable any QoS setting on the C5400X? Disable the QoS setting, then confirm again. Or you are suggested to reset the router to factory defaults and reconfigure it from scratch, then confirm.
4. What do you mean you can only see one band? Ensure your phone or laptop supports 5G, otherwise, you can only connect to the 2.4G.
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