Deco X60 problems after the recent firmware update
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
My Newly bought Deco X 60's firmware was recently updated. Post the update i noticed the Internet speed was dropped and was not matching the speed of my service provided. On contacting the customer care, they advised me to reset the deco. On resetting the Deco, the speed came back to normal as before and was working fine. But post that i started noticing the internet connection is getting frequently dropped across devices for unknown reason.
I am not sure if this issue is related to the Deco's firmware upgrade, but need help to understand how should I resolve this issue. Beofre the Firware got updated, my Deco was working perfectly fine across all devices in my house. But after this upgrade I am constantly facing different unexplained issues.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@SChaugule Thank you. But i am not usre if we can down grade the update.
When i contacted the helpdesk, they asked me to reset the Deco, which i did and the speed went back to normal however now my devices keep dropping the internet.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
I have same issue on my X20! Download drops randomly to 90-95mbps and won't be back to normal (490-500mbps) before I do a restart or take the power out. I'm running firmware 1.5.0 and I didn't have the problem before the two newest updates.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
how to update old version as 1.0.5. Because i have many problem with 1.5.1 Build 20210204 Rel. 50164. Could you help me
it couldnt permission downgrade version instead of 1.5.1 . i try many times.
- Copy Link
- Report Inappropriate Content
Hi, 1.5.1 is the latest firmware for Deco X60 V1/V2 and 1.0.5 is quite an old one.
If you would let me what are the issues related to this new firmware, we would be glad to provide any assistance.
(please leave me a private message in case I did not see the update in time.)
Thank you.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hi, thank you very much for getting back to me.
I don’t think downgrading the firmware back to 1.5.1 would be a good idea. Since 1.5.1 has been released almost for a year, there hasn't been solid proof that the new firmware could slow down the network performance.
If you do not mind, I would like to follow up on your case by email to check more details to see if there are any other suggestions.
And please check the email to make sure you could get an email from me.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 2
Views: 1868
Replies: 9
Voters 1
