Can't Upgrade Firmware on TD-W8961ND

Can't Upgrade Firmware on TD-W8961ND
Can't Upgrade Firmware on TD-W8961ND
2013-02-19 05:37:13
Model : TD-W8961ND

Hardware Version : V1

Firmware Version : 100722

ISP : Talk Talk

I've downloaded the firmware update 111125 and followed the instructions. The progress bar reaches 100% but the router doesn't seem to restart (judging by the status lights on the front). It does ask me to log back in but when I check the firmware version, it still reads 100722. I also tried factory default settings after the update. Still it reads 100722. I've tried the update 3 times now. Any ideas?
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#1
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3 Reply
Re:Can't Upgrade Firmware on TD-W8961ND
2013-02-19 09:49:54
Hey there,

Try the following:
- power off the router and unplug the power cable for a minute
- power back on the router
- make sure that you have the V1 version by checking the sticker
- download the firmware again: http://www.tp-link.com/Resources/software/TD-W8961ND_V1.0_111125.zip
- clear cache of your browser
- try again with your browser or use another browser
- wait for the upgrade to finish check the lights on the front
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#2
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Re:Can't Upgrade Firmware on TD-W8961ND
2013-02-19 15:55:02
Thanks for your reply.

I tried clearing the cache and still it didn't work. This is using IE and Windows 8. So I used my other laptop running Firefox and Windows 7. Guess what... it worked first time.
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#3
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Re:Can't Upgrade Firmware on TD-W8961ND
2013-02-19 20:56:38
That's what I though ;) windows 8 and the new IE have some weird security settings.
Had that issue with a NAS drive when upgrading.

Glad it worked.
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#4
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