Can TP-LINK refuse to honor warranty?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Can TP-LINK refuse to honor warranty?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Sbaksi

2021-01-02 16:04:56

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2021-01-02

Can TP-LINK refuse to honor warranty?

2021-01-02 16:04:56

Model: AP300

Hardware Version: V7

Firmware Version:

TP-LINK refuses that I send back my USB hub to Jakarta for repair/replacement. It is still under warranty. They demand I go through the seller. But the seller does not react to my messages. Possibly the shop does not exist anymore.

Can anyone advise me if the refusal of TP-LINK to honor their warranty is legal? Like can we buy like an https://embroiderymachinebest.com/best-embroidery-machine-for-beginners/ warranty of 25 years?

1 Reply

Kevin_Z

2021-01-21 11:24:12

Posts: 21611

Helpful: 5058

Solutions: 2549

Stories: 21

Registered: 2018-12-24

Re:Can TP-LINK refuse to honor warranty?

2021-01-21 11:24:12

@Sbaksi

Hello, what is the device model of the USB hub? When did you but it?

Due to the lockdown of the COVID-19, I'm afraid the shop is closed temporarily, you may wait and see if the reseller will respond to you. Or you can contact the local tech support to confirm again, their contact email is support.pk@tp-link.com.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

Can TP-LINK refuse to honor warranty?

Can TP-LINK refuse to honor warranty?

Information

Voters 0

Tags