1750 unsupported on latest tether app?

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1750 unsupported on latest tether app?

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1750 unsupported on latest tether app?
1750 unsupported on latest tether app?
2021-01-06 16:47:28 - last edited 2021-01-08 05:48:13
Model: Archer C7  
Hardware Version: V2
Firmware Version: latest

Updated tether app yesterday and it appears the latest version will not work w/ Archer C7 / 1750

 

What are options?

How do I revert back to previous app version or use an alternate app?

When will support be added back to tether? (why was it dropped?)

 

Thanks.

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#1
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1 Accepted Solution
Re:1750 unsupported on latest tether app?-Solution
2021-01-07 14:31:12 - last edited 2021-01-08 05:48:13

@Kevin_Z thanks for the quick reply.

 

i am running: 

 

Firmware Version:

3.15.3 Build 180114 Rel.39265n

Hardware Version:

Archer C7 v2 00000000

 

 

I don't see Archer C7(CA)_V2_180305 here: https://www.tp-link.com/us/support/download/archer-c7/v2/#Firmware 

 

Am I using the incorrect FW?
 

 

But in any event, the tether app (Version 3.4.23(Build 27)) is now finding the router. I do not know what may have tripped things up when I initially updated the app, but I checked again around 12 hours later at which point it found the router.

 

Thanks for your help. Please do let me know if I'm not aligned on FW.


Drake

 

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#3
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Re:1750 unsupported on latest tether app?
2021-01-07 03:38:42

@drakehenderson 

 

Hello, is your Archer C7 running the latest firmware Archer C7(CA)_V2_180305? What is the Tether app version on your phone? Android or iOS?

 

Can I have a screenshot when you login to your TP-Link account on the Tether app and try to link the C7? Are there any error messages?

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#2
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Re:1750 unsupported on latest tether app?-Solution
2021-01-07 14:31:12 - last edited 2021-01-08 05:48:13

@Kevin_Z thanks for the quick reply.

 

i am running: 

 

Firmware Version:

3.15.3 Build 180114 Rel.39265n

Hardware Version:

Archer C7 v2 00000000

 

 

I don't see Archer C7(CA)_V2_180305 here: https://www.tp-link.com/us/support/download/archer-c7/v2/#Firmware 

 

Am I using the incorrect FW?
 

 

But in any event, the tether app (Version 3.4.23(Build 27)) is now finding the router. I do not know what may have tripped things up when I initially updated the app, but I checked again around 12 hours later at which point it found the router.

 

Thanks for your help. Please do let me know if I'm not aligned on FW.


Drake

 

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#3
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Re:1750 unsupported on latest tether app?
2021-01-08 05:48:08

@drakehenderson 

 

Glad to hear the Tether app is finding the router successfully now.

 

If your Archer C7 is a US version (you can confirm this on its bottom label), then you are on the latest version. What I got was a special version for Archer C7 CA v2, which can only be available for the specific CA version, and it can be downloaded from the local website.

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#4
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Re:1750 unsupported on latest tether app?
2021-01-08 13:18:39

@Kevin_Z Thanks. I don't see "CA" or "(CA)" anywhere on the bottom. Model is just "C7 Archer". nothing seem to indicate region. Thanks.

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#5
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Re:1750 unsupported on latest tether app?
2021-01-11 02:53:41

@drakehenderson 

 

I see, then you should be on the latest version. 

 

Please let us know if there is an issue, good day.

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#6
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