1750 unsupported on latest tether app?

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1750 unsupported on latest tether app?

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1750 unsupported on latest tether app?
1750 unsupported on latest tether app?
2021-01-06 16:47:28 - last edited 2021-01-08 05:48:13
Model: Archer C7  
Hardware Version: V2
Firmware Version: latest

Updated tether app yesterday and it appears the latest version will not work w/ Archer C7 / 1750

 

What are options?

How do I revert back to previous app version or use an alternate app?

When will support be added back to tether? (why was it dropped?)

 

Thanks.

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#1
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1 Accepted Solution
Re:1750 unsupported on latest tether app?-Solution
2021-01-07 14:31:12 - last edited 2021-01-08 05:48:13

@Kevin_Z thanks for the quick reply.

 

i am running: 

 

Firmware Version:

3.15.3 Build 180114 Rel.39265n

Hardware Version:

Archer C7 v2 00000000

 

 

I don't see Archer C7(CA)_V2_180305 here: https://www.tp-link.com/us/support/download/archer-c7/v2/#Firmware 

 

Am I using the incorrect FW?
 

 

But in any event, the tether app (Version 3.4.23(Build 27)) is now finding the router. I do not know what may have tripped things up when I initially updated the app, but I checked again around 12 hours later at which point it found the router.

 

Thanks for your help. Please do let me know if I'm not aligned on FW.


Drake

 

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#3
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Re:1750 unsupported on latest tether app?
2021-01-07 03:38:42

@drakehenderson 

 

Hello, is your Archer C7 running the latest firmware Archer C7(CA)_V2_180305? What is the Tether app version on your phone? Android or iOS?

 

Can I have a screenshot when you login to your TP-Link account on the Tether app and try to link the C7? Are there any error messages?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:1750 unsupported on latest tether app?-Solution
2021-01-07 14:31:12 - last edited 2021-01-08 05:48:13

@Kevin_Z thanks for the quick reply.

 

i am running: 

 

Firmware Version:

3.15.3 Build 180114 Rel.39265n

Hardware Version:

Archer C7 v2 00000000

 

 

I don't see Archer C7(CA)_V2_180305 here: https://www.tp-link.com/us/support/download/archer-c7/v2/#Firmware 

 

Am I using the incorrect FW?
 

 

But in any event, the tether app (Version 3.4.23(Build 27)) is now finding the router. I do not know what may have tripped things up when I initially updated the app, but I checked again around 12 hours later at which point it found the router.

 

Thanks for your help. Please do let me know if I'm not aligned on FW.


Drake

 

Recommended Solution
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#3
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Re:1750 unsupported on latest tether app?
2021-01-08 05:48:08

@drakehenderson 

 

Glad to hear the Tether app is finding the router successfully now.

 

If your Archer C7 is a US version (you can confirm this on its bottom label), then you are on the latest version. What I got was a special version for Archer C7 CA v2, which can only be available for the specific CA version, and it can be downloaded from the local website.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:1750 unsupported on latest tether app?
2021-01-08 13:18:39

@Kevin_Z Thanks. I don't see "CA" or "(CA)" anywhere on the bottom. Model is just "C7 Archer". nothing seem to indicate region. Thanks.

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#5
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Re:1750 unsupported on latest tether app?
2021-01-11 02:53:41

@drakehenderson 

 

I see, then you should be on the latest version. 

 

Please let us know if there is an issue, good day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#6
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