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Since i upgraded to the latest firmware i have had lots of connectivity issues with my Sky Q box

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Since i upgraded to the latest firmware i have had lots of connectivity issues with my Sky Q box

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

ajmfish

2021-01-07 20:30:42

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Registered: 2021-01-07

Since i upgraded to the latest firmware i have had lots of connectivity issues with my Sky Q box

2021-01-07 20:30:42

Model: Deco M4

Hardware Version: V2

Firmware Version: 1.4.3 build 20200918 Rel 44982

Since i upgraded to the latest firmware i have had lots of connectivity issues with my Sky Q box, keeps dropping connection, froze the sky Q main box and the remote Q boxes drop the connection and need resetting, had the mesh for over a year with no issues but now it has all gone wrong ! any ideas ? Thanks

2 Reply

TP-Link

2021-01-08 03:12:12

Posts: 6831

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Registered: 2018-07-23

Re:Since i upgraded to the latest firmware i have had lots of connectivity issues with my Sky Q box

2021-01-08 03:12:12

@ajmfish

Hi,

Thank you for your patience.

Did this issue start just after you updated the later firmware 1.4.3?

Have you tried to turn off the Mesh Technology on the Sky box , and fast roaming, beam forming to see if that make any difference?

And If only the main Deco left, would the Sky Q main box and mini box work fine?

Thank you very much and wait for your reply.

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lordjazlan

LV1

2021-01-08 04:28:43

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Registered: 2021-01-08

Re:Since i upgraded to the latest firmware i have had lots of connectivity issues with my Sky Q box

2021-01-08 04:28:43

@TP-Link Hi. Iam using 2 M4R and 1 M3W. After the new firmware upgrade, i no longer have the option to off the mesh technology and also the beamforming option. Any idea?

Since i upgraded to the latest firmware i have had lots of connectivity issues with my Sky Q box

Since i upgraded to the latest firmware i have had lots of connectivity issues with my Sky Q box

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