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TP Link AC750 range extender not powering on after a power cut

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TP Link AC750 range extender not powering on after a power cut

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TP Link AC750 range extender not powering on after a power cut
TP Link AC750 range extender not powering on after a power cut
2021-01-10 13:09:17 - last edited 2021-01-10 13:34:06
Model: RE200  
Hardware Version:
Firmware Version:

I bought a TP Link WIFI Range extender AC750 dual band in nov 2020 thru Amazon, due to power cut in our area during heavy rain there was a power tripping and this device stopped working, I would like to know if there will be possibility to replace this device if this still covers warranty. Any suggestion on this device could be repaired ?  

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#1
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3 Reply
Re:TP Link AC750 range extender not powering on after a power cut
2021-01-11 06:13:06

@KPVarghese 

Hi,

Thanks for your patience.

When you mentioned the range extender was no longer working, did you mean it was no longer power up, or did not have internet access?

Have you tried to factory reset the RE200 to have a look?

As for whether or not it is covered by the warranty, since the final decision was made by the local warranty office.

It is highly appreciated that you could have a contact with the local support team.

https://www.tp-link.com/en/support/contact-technical-support/

 

Thanks a lot for your understanding and support.

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#2
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Re:TP Link AC750 range extender not powering on after a power cut
2021-01-11 17:01:31

@KPVarghese It is not powering up, 

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#3
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Re:TP Link AC750 range extender not powering on after a power cut
2021-01-15 11:36:12

@KPVarghese 

Thanks!

Then you could have a check with the local warranty office whether it is covered by warranty or not.

Thank you very much and wish you a happy new year.

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#4
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Replies: 3

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