Deco P9

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco P9

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco P9
Deco P9
2021-01-10 16:09:49
Model: Deco P9  
Hardware Version:
Firmware Version:

Hi, I bought and installed three P9,s acouple of months ago and they worked brilliantly for just over a week. Without any notice the speed fell to 0 or a couple of kb’s. All Decos were showing the solid white LED, they were all connected but the speed had dropped. I turned the WiFi frequency’s on and off and everything came back to full speed. About a month or two later the same thing happened. I can’t get it to work at all now, just showing 0-4 kb’s on all connections. 

 

The router is fine and I have normal speed on WiFi from it. I have tried forgetting the network and reinstalling from scratch. I have done this twice, most recently swapping the ‘main deco’ for one of the other two in case this was a hardware fault. It hasn’t made any difference. 

 

In summary everything looks right but there is no speed. 

 

Any suggestions?

  0      
  0      
#1
Options
3 Reply
Re:Deco P9
2021-01-11 08:42:36

@Frankly 

Hi, thank you very much for your patience.

For your case, if possible, please try to update the following beta firmware to have a look:

Deco P9 V1/V2

Latest version: 1.1.2 201027

Download Link: https://static.tp-link.com/2020/202012/20201207/Deco_P9_1.1.2_Offline_Debug.zip

the detailed instruction about how to update the firmware:

https://static.tp-link.com/2020/202012/20201207/Documentation for upgrading Deco system.pdf

 

thanks a lot and wait for your reply.

  0  
  0  
#2
Options
Re:Deco P9
2021-01-11 08:46:20
Within the app I gave updated this and it is all up to date.
  0  
  0  
#3
Options
Re:Deco P9
2021-01-13 11:35:32

@Frankly 

Thanks!

And so what is your current firmware now?

Did the previous issue get much better

Thank you very much.

  0  
  0  
#4
Options