Auto internet connect problem on Archer C20

Auto internet connect problem on Archer C20
Auto internet connect problem on Archer C20
2021-01-13 13:06:33 - last edited 2021-01-13 13:09:42
Model: Archer C20
Hardware Version: V5
Firmware Version: 0.9.1 4.17 v0001.0 Build 200915 Rel.56357n(5553)

TP-Link Archer C20 Internet Auto reconnect problem.

 

I bought TP link Archer C20 a Few days ago. But when my internet disconnects from the ISP for any reason, the Router do not reconnects to the internet automatically. I have to manually restart the router to connect to the internet. Otherwise the orange light stays on and says no internet. Please fix it ASAP. I'm using PPPoE connection.

 

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19 Reply
Re:Auto internet connect problem on Archer C20
2021-01-14 06:05:36

@RI.Rahat 

 

Hello, thank you for reporting the issue to the community.

 

May I know the frequency about this issue? Who is your ISP? Is the line or the modem not stable?


When this issue occurs, don't reboot the router, just login its web interface, then check the Internet status, if there is still showing the correct PPPoE connection, try to disconnect manually and reconnect, check if the internet will be back. 

 

 
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Re:Auto internet connect problem on Archer C20
2021-01-14 07:00:33
This issue happens pretty frequently. My ISP is BOL System And the line is stable. I did what you said after reconnecting manually the internet came back. What should i do now? I think it's router firmware bug. Can you fix it with update?
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Re:Auto internet connect problem on Archer C20
2021-06-07 11:07:41

@Kevin_Z 

 

thanks for your above reply.

 

I'm facing the same issue. is there any solution for this problem?

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Re:Auto internet connect problem on Archer C20
2021-06-07 11:19:43

@SanjitK no, i claimed warranty and exchanged C6 with that by adding some extra

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Re:Auto internet connect problem on Archer C20
2021-06-07 15:17:53
What should i do now?
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Re:Auto internet connect problem on Archer C20
2021-06-07 18:08:05

@SanjitK claim warranty and change it.

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Re:Auto internet connect problem on Archer C20
2021-06-08 01:50:33

@SanjitK 

 

Same issue & Same ISP? Please check if you can update the router firmware to the latest version, then reset and reconfigure it, get back to the community if there is still an issue:

https://www.tp-link.com/support/download/archer-c20/#Firmware

Note: If it is a C20EU v5, you can get the latest firmware from the global website.

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Re:Auto internet connect problem on Archer C20
2021-06-08 05:20:52

@Kevin_Z 

 

thanks for your comments.

 

My router is Archer C20 US V5 & I'm not using same ISP. already updated to latest firmware but same issue. what should  I do now?

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Re:Auto internet connect problem on Archer C20
2021-06-08 05:21:41
can I know where are you purchase it from?
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Re:Auto internet connect problem on Archer C20
2021-06-08 07:41:50 - last edited 2021-06-09 09:54:14

Offline you can get it from any reputed store, and online eBay should be a greater option.

 

Source: https://bit.ly/3cM9HP1 https://bit.ly/3isyvit

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