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5ghz not working anymore

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5ghz not working anymore

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TheMarty

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2021-01-13 16:07:30 - last edited 2021-01-15 00:57:03

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5ghz not working anymore

2021-01-13 16:07:30 - last edited 2021-01-15 00:57:03

Model: Archer C80

Hardware Version: V1

Firmware Version: 1.5

Hi guys,

My C80 worked fine but suddenly my 5ghz network is not working anymore. I can see it on my devices in available networks, the app tells me it works but I can't connect. I have the latest firmware, tried some stuff from the forums like changing channels an width, turning it on/off, numerous restarts but nothing worked.

2.4ghz works fine.

Thanks for any help.

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TheMarty

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2021-01-14 21:24:57 - last edited 2021-01-15 00:57:03

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Re:5ghz not working anymore-Solution

2021-01-14 21:24:57 - last edited 2021-01-15 00:57:03

@Kevin_Z

Hi Kevin,

renaming the netwrok actually worked :) Thank you

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TheMarty

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2021-01-13 19:06:17 - last edited 2021-01-13 19:06:36

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Re:5ghz not working anymore

2021-01-13 19:06:17 - last edited 2021-01-13 19:06:36

Short update: I was able to connect 3 devices to 5ghz after rebooting them. However, my iPhone and iPad still refuse to connect and I am forced to use 2.4ghz for them.

Kevin_Z

2021-01-14 03:18:21

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Re:5ghz not working anymore

2021-01-14 03:18:21

@TheMarty

Hello, is there any error message when you failed to connect to the 5G network on the C80? What if you change the 5G network name to a new one, then reboot the C80?

If this doesn't help, please reset the C80 to factory defaults, then reconfigure it from scratch to confirm.

Just to confirm, is there any change in the network or on the C80 system before this issue happen? When did you purchase it?

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TheMarty

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2021-01-14 21:24:57 - last edited 2021-01-15 00:57:03

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Registered: 2021-01-13

Re:5ghz not working anymore-Solution

2021-01-14 21:24:57 - last edited 2021-01-15 00:57:03

@Kevin_Z

Hi Kevin,

renaming the netwrok actually worked :) Thank you

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